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Business Profile

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Workplace Compliance Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Complaints

This profile includes complaints for Workplace Compliance Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 54 total complaints in the last 3 years.
    • 8 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/25/2022

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This CPS company sent out an official-looking letter with all of my company's data (including incorporation date) noting ******** Statute for filing and paying for an annual certificate with the Office of the Secretary of State and their form to be filled out to meet such requirements, with an associated fee of $150.00. The fee to file is only $25 so their fee for their "so called" help is a whooping $125.00!!The first paragraph ends with the statement that if we do not file an annual certificate within 60 days after the due date we may be at risk for penalties and their letter has a RESPOND DATE of 12/16/2022 which is no where close to our due date for filing our annual certificate. This is trickery at its' worse and I feel bad for all those who don't realize this and engage with this company.

      Business Response

      Date: 11/28/2022

      Hello ******** Integrative Health Llc,

      We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.

      Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services.

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.

      Our records indicate that an order was not placed. We will have you removed from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CPS **************** Department

      Customer Answer

      Date: 12/01/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as they have stated they will remove ** from their mailing list and not send us any more correspondence which is what we requested.

      Sincerely,

      ******** Integrative Health Llc

    • Initial Complaint

      Date:11/23/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a solicitation from C.P.S. to file for my ********** bi-annual filling fee. The mailing was specifically designed to look like it was coming from the *******************, rather than from a for profit company. This is deceitful advertising and they should be forced. In addition, they are charging $100 service fee without declaring that in the solicitation. Highly ***********************

      Business Response

      Date: 11/25/2022

      Hello *************,
      We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Annual Report for you, much like any lawyer or accountant would for considerably less money.
      Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services.
      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.
      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
      Sincerely,
      CFS **************** Department here...

    • Initial Complaint

      Date:11/22/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In November 2022, I received a letter from CFS with a form "2023- Annual Registration Instruction Form" that resembles an official from from the **************** to re-register my LLC every year. It was not at all clear that they are a private firm offering to submit the re-registration on your behalf for a fee. I think this is deceptive.

      Business Response

      Date: 11/23/2022

      Hello ************************,

      We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.

      Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.

      We have many satisfied customers who read and understood the flyer, and chose to use our services. If you would like to speak with a member of our customer service team, our phone number is ************.

      We have a 100% unconditional money-back guarantee.

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CFS **************** Department

      Customer Answer

      Date: 11/30/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *****************************

    • Initial Complaint

      Date:11/21/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is attempting to collect funds illegally. It mails notices that appear as though they are legal state notices for payment due for LLC renewals.

      Business Response

      Date: 11/22/2022

      Hello ************,

      We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.

      Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.

      We have many satisfied customers who read and understood the flyer, and chose to use our services.

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CPS **************** Department

    • Initial Complaint

      Date:11/21/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is evidently a scam. The letter I received looks very official and asks for $170. The letter says if my business "...does not file an annual registration in the applicable filing period, you may be at risk for penalties and fines." Quotes from actual codes: "Ga. Code ***. 14-11-1103(a) **** limited liability company and each foreign limited liability company authorized to transact business in this state shall deliver to the Secretary of State for filing an annual registration..." They make this look like your business license renewal. Very tricky C.F.S. Had to go online and research it to only find out it was a scam. Waste of my time! I am with the other guy on here (BBB) who reported you....C.F.S. don't send me anything in the future...because for sure I will report you again!

      Business Response

      Date: 11/22/2022

      Hello ****************,

      We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.

      Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.

      We have many satisfied customers who read and understood the flyer, and chose to use our services.

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CFS **************** Department

      Customer Answer

      Date: 11/30/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***********************

    • Initial Complaint

      Date:11/18/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I KEEP GETTING LETTER FROM THIS COMPANY CFS STATING IF I DON'T PAY $170 THAT I WILL BE ISSUED FINES I HAVE NEVER HIRED THID COMPANY FOR ANYTHING AND I DON'T LIKE GETTING FAKE MAIL WANTING PAYMENT ON SOMETHING THEY DO NOT PROVIDE FOR ME PLEASE TAKE **** SERVICES OFF YOUR LIST AND SENDING ME LETTERS STATING THAT BEING IM A LLC IM REQUIRED BY LAW TO SEND THIS PAYMENT IN I WOULD LIKE FOR YOU TO NEVER CONTACT ME AGIAN.

      Business Response

      Date: 11/21/2022

      Hello ************,

      We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.

      Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services.

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CFS **************** Department

    • Initial Complaint

      Date:11/17/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a letter from CPS this year believing that this letter was coming from the ***********. Unfortunately upon doing my accounting and looking for the address and company name to file under an expense, I came across warnings and complaints online about this company scamming business owners out of money to file their annual report. Im so upset that I actually mailed a check for $185 to these people. I would like my money back. I cant believe they are taking advantage of small business owners who have struggled to keep their business running during a pandemic.

      Business Response

      Date: 11/18/2022

      Hello **************,

      We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.

      We have many satisfied customers who read and understood the flyer, and chose to use our services.

      As you had mentioned, our records do indicate that an order was placed.  We have a 100% unconditional money-back guarantee.   I will request a refund be mailed to you.  Please allow 7 to 10 business days to receive the refund. If you would like to speak with a member of our customer service team, our phone number is ************.  

      We will have you removed from our mailing list.  You will not receive any further correspondence from our offices.

      Sincerely,

      CPS **************** Department

    • Initial Complaint

      Date:11/12/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      C.F.S requested $170 to file my annual registration. The letter def had a call to action as if , I didn't respond by 11/30 it would be problems for my business. The letter looks really official and even cites a GA code. C.F.S says they will file your annual registration, but you can't without an EIN, and that was not on the letter.

      Business Response

      Date: 11/14/2022

      Hello ************,

      We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.

      We have many satisfied customers who read and understood the flyer, and chose to use our services. If you would like to speak with a member of our customer service team, our phone number is ************.

      We have a 100% unconditional money-back guarantee. Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CFS **************** Department

    • Initial Complaint

      Date:11/11/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This a smoothly executed mail scam that will take advantage of someone who does not read it carefully. A letter and return envelope arrive that look like an official **************** document; it VERY closely mimics typical document formats you receive from the state. The person running this scam has (likely legally) obtained your business information from the state, and is now using that information against you. The form appears to be a renewal for an LLC, and it is timed to arrive mid-November as many renewals occur end-of-year. It even lists a quote from the Official Code of Georgia Annotated law related to LLCs to make itself look official, and includes an 30 day "please respond by" fake deadline.If you read the document closely, you find in very small font a statement that "CFS is a private entity, which will assist for a fee in the filing of your annual registration. CFS is not a government agency and does not have a contract with any governmental agency to provide this service." This is the disclaimer that keeps them out of court, as with the disclaimer by signature line.As you review the document, the typical $50 annual renewal fee for an LLC paid to the SoS is marked up to $170 by C.F.S. They are literally pocketing $120 as profit for doing this work. You are asked to send a $170 check to a shady PO Box in ******* while the form denotes that the corporate office is in *******, **.They will tell you its a normal business transaction because they have disclosed who they are, and you signed it. I don't know how the people behind this sleep at night, or continue to work and run this unethical scam. They absolutely know they are attempting a subtle deception, and profiting from it.

      Business Response

      Date: 11/14/2022

      Hello **************,

      We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.

      We have many satisfied customers, and just like yourself, who read and understood the flyer, and chose to use our services. If you would like to speak with a member of our customer service team, our phone number is ************. 

      We have a 100% unconditional money-back guarantee.

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CPS **************** Department

    • Initial Complaint

      Date:10/31/2022

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      C.P.S. Is a scam sending fake official documents looking for $295 dollar check. This company should be ashamed of themselves. Please do not mail me any more formal documents asking for $295. Do not mail me. Do not call me. I feel bad for the people that actually send you a check.

      Business Response

      Date: 11/01/2022

      Hello **************,

      We apologize for the confusion regarding our solicitation. CPS is a private entity offering to sell an OSHA Safety Manual. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.

      As stated on the flyer, Federal OSHA law require all employers to provide a place of employment which is free from recognized hazards that are likely to cause death or serious physical harm to employees. The flyer references potential consequences in the event of a OSHA violation(s.)

      We have many satisfied customers who read and understood the flyer, and chose to use our services. If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.

      Our records indicate that you have not placed an order. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.

      Sincerely,

      CPS **************** Department

      Customer Answer

      Date: 11/10/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me, I NEVER WANT ANY LETTERS FROM YOU AGAIN.

      The letters look formal with Business Numbers and it MOST DEFINITELY LOOKS LIKE the payment is required because there is a DUE DATE on the payment. I am not the only person to complain about this.... I STRONGLY RECOMMEND you change your letter to prevent future complaints. 

      GOODBYE FOR GOOD!


      Sincerely,

      ***********************

    Workplace Compliance Services is NOT a BBB Accredited Business.

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