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Business Profile

Generators

Allparts Equipment and Accessories, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Generators.

Reviews

Customer Review Ratings

4.86

Average of 7 Customer Reviews

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Review Details

  • Susan T

    Date: 11/03/2024

    Super Super fast delivery! Part works as expected. Tracking number provided very quickly. Part left shipper the same day I ordered.

  • Kelly R

    Date: 09/25/2024

    Awesome experience. I called them late afternoon to ensure I was ordering the correct replacement wheels for my pressure washer. Very friendly and I was allowed to pick my shipping company, so chose ups knowing they're often faster to my Ohio home. They amazingly got my order out that very day, and they were delivered the next day. Perfect fit; better design than the original ones, and genuine parts, and a good price. Took me 3 minutes to be back to pressure washing. I was so happy to find this genuine business online, after finding so many that looked fake (did not pull up searching their addresses & such). A total pleasure to do business with, and I scoff at the review involving the missing package marked delivered by ups. I'm an online business, and I've never had a package stolen from a porch in 3,000 orders. But I've had dozens claim they didn't receive delivered items, until I had the delivery GPS analyzed, and then they amazingly found the packages (i innocently suggest they check the bushes and ask neighbors). Things get stolen & delivered incorrectly, but that's not on the sender to refund them. That's what they apparently demanded and received. They shouldn't even be allowed to complain, since UPS insures every package for $100.... ONLY if they find they failed to deliver it & they've gotten excellent at providing pics. I find it telling that Steve isn't thankful they issued a refund, but rages that they dare suggest UPS properly delivered as indicated. That guys nasty review speaks way more positive for their professional and kind response. To wrap it up.... excellent all around & I'll happily do business with this company again. Thank you!!

  • Robert L

    Date: 09/13/2024

    GOT IT AND IT WORKS !!!!!!!! Thanks for all the updates, tracking, and CONCERN !!! !NSTALLED AND WORKING...

  • Melvin C

    Date: 01/15/2024

    Excellent customer service. I called them and they did not rush me to a sale. They were easy to reach and walked me through the process to troubleshoot and determine the parts I needed. I would have left them a 5 star ****** review if I could have. I can't say enough positive things about them. Most online retailers have no clue about the parts they are selling and how they work. Super knowledgeable and experienced team.

  • John C

    Date: 10/06/2023

    All of the customer service representatives I have spoken with at Allparts have been very knowledgeable, as I called 3 times for help. They were extremely helpful in diagnosing the problem with my Majestic direct vent gas fireplace and went way above and beyond my expectations. When I was finally ready to order, Stephanie was extremely polite while she took my order and thanked me for my business. I felt like more than just another customer at Allparts.

  • Brett W

    Date: 10/05/2023

    Allparts helped me get my fireplace up and working again after I was having issues with my remote transmitter. Great company and would definitely recommend them for parts and technical help.

  • Keith T.

    Date: 10/18/2022

    Stephanie is efficient and professional! She kept her cool during an IT issue that she had no control over and still got my order processed on a Sunday! Thanks Stephanie! Cheers! 

Allparts Equipment and Accessories, LLC is NOT a BBB Accredited Business.

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