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Business Profile

Apartments

Hidden Trail Holdings, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Christina R

    Date: 10/02/2023

    Christina R

    Date: 10/02/2023

    This place needs to be condemned the amount of fires it has had, and then charging ppl $900 a month when we can’t even get hot water, this place is a joke

    Hidden Trail Holdings, LLC

    Date: 10/11/2023

    **************** recently put in a work order regarding the fluctuation between hot and cold water while taking a shower on 10/2/23 (she has lived here since 7/7/23) and having a smoke smell in her unit. We went to her unit the next day, 10/3/23, and no one was home. I called and left her a message to call and let me know if we have permission to enter or when a good time to come repair the issue and she did not return my call. Her father called me on Friday 10/6/23 complaining that they were not getting anywhere with her renters' insurance company regarding the smoke smell in her unit. There was a fire on 9/18/23 in a unit on the same floor. I was unaware that her unit was affected up until 10/2/23 when she left the message about the work order, or we would have placed air scrubbers in her unit as well (as they are all throughout the building currently). After speaking to her father, I offered to transfer her to another unit. She came in on Tuesday 10/10/23 to look at the unit that I have available, and she accepted the transfer and told me she would be in today, Wednesday, 10/11/23 to pick up the keys to the new unit. She was very thankful and grateful, so I assumed the issue had been resolved.

Hidden Trail Holdings, LLC is NOT a BBB Accredited Business.

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