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Business Profile

Optometry

SVS Vision Optical Centers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optometry.

Reviews

This profile includes reviews for SVS Vision Optical Centers's headquarters and its corporate-owned locations. To view all corporate locations, see

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SVS Vision Optical Centers has 65 locations, listed below.

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    Customer Review Ratings

    1.33

    Average of 15 Customer Reviews

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    Review Details

    • SALENA C

      Date: 08/04/2023

      Not a 1 star from me, I will never ever do Business with them again ever... Unprofessional this place *****... Sent a pair of frames that was purchased from them to the Lab on June 26, left several calls to see if they had put in New prescription... Well found out weeks later they broke the frame... I believe they were not going to tell me at all... They never have to worry about my business...

    • Cheryl K

      Date: 07/12/2023

      Got new prescription glasses last Aug 2022. Took them back after 2 week as reading with them caused blurriness. I was told it was not the glasses but the prescription. Due to life, I wasn't able to get back to the opthamologist til this past June. Explained situation with glasses. The lenses were checked twice & were found to be incorrect by both machines used to check them. The optometrist wrote a note on the that prescription indicating what it was & what it should have been. Went back to SVS. What a joke?, first they accused the ***** ****** of changing the original script, then they used the wrong machine to check the lenses. Now my 2 favorites: I don't know how to hold a book correctly - only been reading for 60 yrs. and the best one they didn't take into consideration the length of my arms as I am tall. I didn't know whether to laugh or cry. I left never to go back.

    • jim a

      Date: 06/21/2023

      After dealing with them for over 20 years, I needed a new pair of glasses there prices are getting way out of control, the staff were down right rude! i offered to recommend a new customer if they would offer a senior discount, nope so they just lost a long time customer as well as his wife and family as well as hopefully anyone reading this! stick your lenses where the sun don't shine svs.

    • Kenya H

      Date: 06/15/2023

      The Only reason I'm giving a 2 star it's because the manager ******* at ******************** location tried to get me the help needed but the company itself refused to budge. Now my story with my glasses goes as follows......I was sold glasses from the trunk sale that were too small. Of course I didn't know this as they ******* trying them on to purchase.I kept going back asking them to fix them because they kept falling off my face. All they did was adjust them to the point they were digging in my skin. I finally spoke to the manager who immediately saw the problem. She changed them out after getting permission because they said it's close to my warranty being up. However, I paid cash for my glasses but I was also warned that I couldn't change the 2 pair. Now the 2nd pair are to big because they sit on my cheeks and now my face hurts because I have a line on my cheeks everytime I take my glasses off..VERY DISAPPOINTED SPENDING MY CASH WITH NO KIND OF REFUND OR DIFFERENT GLASSES. IT'S MY FAULT FOR RETURNING TO GIVE THEM A 2ND CHANCE.. NEVER AGAIN!

    • Jordan S

      Date: 04/10/2023

      I have been waiting a month to receive my glasses and still have not received them. Mind you they made me pay over $500 for them in advance. Every time I call its a different answer. Already got ahold of corporate and they said they would investigate it and call me back the next day. Its been a week and still no call back. If you actually want glasses don't waste your time going to this place.

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