We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Bob Jeannotte Buick-GMC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Brianne J

    Date: 01/31/2024

    Brianne J

    Date: 01/31/2024

    Bob Jeannotte Buick-GMC is hands down the best dealership I've ever been to for service on my vehicle. The knowledge and professionalism of the employees is amazing; and not to mention family owned and operated for the last 47 years. I will continue to come back to *** Jeannotte for all of ************* needs.

    Bob Jeannotte Buick-GMC

    Date: 12/03/2024

    Thank you for the great review. We appreciate your kind words.

  • Renata S

    Date: 03/12/2023

    Renata S

    Date: 03/12/2023

    I went to this location for an oil change. The next day the check engine light was on and the engine was running hot with notifications to turn the car off. So I Had the car towed back to the location only to discover that the cap to my radiator had been removed and all of my antifreeze had run out. I spoke to **** who was the supervisor, he informed me that my radiator was cracked and needed to be replaced Never had I had any issues prior to taking my vehicle to GMC, so knowing that this company deliberately did this to my vehicle to try to get more money, I had it towed to another location only to discover that my radiator was not cracked nor did it have a leak. The reason the engine ran hot is because someone deliberately took the cap off. Unfortunately, businesses like this prey on women with their unethical practices. This company is a disgrace and untrustworthy do not do business with them!

    Bob Jeannotte Buick-GMC

    Date: 03/16/2023

    I can assure you that we did not sabotage your vehicle. We did an oil change and inpection. We topped off all fluids including the antifreeze jug as it was low. The vehicle left, drove about 100 miles and then overheated. If there was no antifreeze when it left it would have overheated as soon after you drove off. We requested the vehicle be towed here because we were being accused of not putting any oil in it. When the vehicle arrived and it was full of oil, we looked for the reason it overheated. We found no antifreeze in the system. The vehicle had the cap on the radiator but was missing the petcock on the bottom of the radiator. Had that been missing when the vehicle left the antifreeze would have been immediatly been empty. Upon further inspection we found that the vehicle had recently been in a front end collision. We even went as far as trying to get you warranty coverage had the radiator been replaced with GM parts but it had not been replaced. Not understanding why the petcock could be missing we concluded that it was POSSIBLE that the fitting for the petcock was cracked. Without pulling off the bumper cover it was impossible to tell. You would not approve the labor to inspect further so we simply purchased a petcock, free of charge, and replaced it for you. Your vehicle has over ******* miles on it, has actually been in 2 front end collisions, and you suspect us of trying to deliberately sabotage, preying on women, and unethical business practices, We just dont do business that way.

Bob Jeannotte Buick-GMC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.