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Business Profile

Property Management

LR Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 16 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/03/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My neighbor continues to disrupt my living space by generating too much noise. This includes banging things against the wall and shaking my apartment, not controlling their dog from barking, and banging around the in the bathroom causing loud echoes. I’ve contacted the police and management multiple times with no response/resolution. It’s disruptive to me studying being a full time student and from my other responsibilities. It’s disrespectful and I would like this resolved so I can relax in my own home.

    Business Response

    Date: 10/23/2023

    Hello, 

    We have addressed the Noise Complaint with both ****** and his neighboring apartment, and each apartment received a noise violation. ****** lives on the top floor, and the resident in question lived below him. The neighbor has actually moved out of the property a little over a week ago. 

    Please let me know if you have any further questions or concerns. 

    Thank you, 

    **** ******* 

  • Initial Complaint

    Date:06/20/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    [A default letter is provided here which indicates your rejection of the business's response. 

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  For your reference, details of why I am rejecting this response appear below:

    [You must provide details of why you are not satisfied with this resolution. Please type details here:]
    I have been forced to live in a bug infested apartment from the beginning of April until presently on July 16, 2023. With LR Management knowing that I was dealing with the situation and them not doing anything that would resolve this situation.They only continued to send out a pest company to spray every 2-3weeks which they were told wasn't working to resolve to issue and ignored my cries for help. I was made to suffer all this time with no concern from LR Management.
    Regards,

    ***************************

LR Management is NOT a BBB Accredited Business.

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