Reviews
This profile includes reviews for International Dairy Queen, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 14 Customer Reviews
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Review fromTopher V
Date: 01/06/2024
1 starToday i ordered food ahead of time to pick up on my short work break. The app told me it would be ready at 10:38, i arrive at 10:40 and they state they never received my order. I have placed pickup orders in the past without issues not sure why i had problems this time. Since i was unable to wait for my food i asked for a refund, they said i had to contact corporate, so i left without food and while still paying. I then contact corporate and they said i need to contact the store the get my refund! So now i will report this charge to my CC company for a refund , DQ is unable to assist with my issue. I do not recommend ordering from their appReview fromRoger M.
Date: 12/02/2023
1 starRoger M.
Date: 12/02/2023
First off. The manager ****** was rude from the start. I walked in the store at 9:37 pm. She said lobby was closed. I saw other customers leaving so I said ok ill go trough the drive thru. She said I was nit aloud to walk through. So I got onto my motorized bike and tried to order. At the window I was greeted by the same manager. She refused to serve me. She said my motorized bike was not street legal so she did not have to serve me. I am extremely angry that a person in her leadership position would act that way in front of her fellow employees. Something needs to be done about this because they would serve anyone on a motorcycle. So why did I have to be treated this way?
International Dairy Queen, Inc.
Date: 12/06/2023
Thank you for your review. I can see you made your review on 12/2 and contacted our team directly on 12/1. This location contacted you on 12/4 and offered resolution to the concerns you shared. I have responded to you directly by email and have forwarded your concerns to the independent franchise owner of the location you visited for their information.Review fromAllen M
Date: 08/04/2023
1 starAllen M
Date: 08/04/2023
Marshfield would not accept our $100 bill unless we bought $75 of products. Culver’s were more than happy to accommodate us with cash and their employees were adults opposed to children at DQ.International Dairy Queen, Inc.
Date: 08/08/2023
Thank you for bringing your concerns to our attention. We are sorry to learn that you have been disappointed. We have reached out to you via email to identify the location you visited so that we can forward your comments to the franchise owner of the restaurant. IDQ Fan RelationsReview fromPeter E
Date: 02/27/2023
1 starThe prices have gotten ridiculous. We ordered two medium cones and they were over $10. ********* has two cones for less than $4. Seriously? Wow.
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