Reviews

Review Details

• Review fromAlan H

  Date: 11/19/2024

  1 star

  Alan H

  Date: 11/19/2024

  They relentlessly keep contacting me about selling my car despite, despite being told I am not interested. I have sent STOP and nothing stops them.
  

  Walser Automotive Group, LLC

  Date: 11/20/2024

  Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience youve experienced. We understand how frustrating it can be to receive unwanted communications, and we take your concerns ************ resolve this, we will immediately work to remove your information from our mailing and contact lists. Please know that this process may take a little time to fully update across all systems, but we are committed to ensuring you no longer receive these messages.If you have any additional concerns or questions, please dont hesitate to contact us directly at *********************************** Thank you for your patience and for giving us the opportunity to address this matter.

• Review fromLindsay S

  Date: 09/15/2023

  1 star
  We bought a used car from Walser Nissan Wayzata. Their big claim is that every used car goes through their recon center before being sold to ensure that everything is fixed and ready. We were sold a car with metal on metal brakes and had to replace the front and rear breaks after buying it. We also had to replace the axels. We have spent over $5,000 in repairs for a car we owned for less than 2 months because these issues were hidden from us when sold. We went back to them asking for them to pay for these repairs as they were not honest with the state the car was in and lied about it going through the recon center. This car was never looked at or fixed. They paid us $1,000 and were hesitant to even do that. Slimey salesmen and dishonest.

• Review fromIvan B

  Date: 07/28/2023

  1 star
  Bought a used car from here, unfair prices, the car is having issues within a week and I want nothing more than to return it. The only option is to exchange it and if I do I get no return window, no warranty, no option to exchange again, nothing. I just have to hope that what I'm getting will work.

• Review fromBeca B

  Date: 08/18/2022

  1 star
  I bought my car from Walser about 2 years ago and bought an extended warranty. I’ve been bringing it here with any problems I’ve had. I used to get amazing service and they treated me great. Recently things have changed, my warranty is almost up and I had my vehicle leak a whole bunch of fluid so we towed it in and they looked at it and told me it was just water leakage from the ac and that it was completely safe to drive. I asked if they checked my oil levels and coolant since that is what looked like was leaking and they said no but there’s no indication of it leaking it’s just water. So I take it back and the second time I drove it I was on the freeway with my baby and it started overheating the oil then the coolant started overheating, I almost didn’t make it off the freeway before my car just stopped working. I then brought it back to Walser and they and showed them a picture of the coolant and the oil in the coolant. They said they were sorry and they would look at it right away the next day. We were told by multiple people after that to take it to a different mechanic because they were not taking us seriously. The next day we came back to Walser to tow it to a different mechanic and my car wasn’t at the dealership anymore. They brought it to a completely different place unrelated to Walser without informing/asking me. I was very disappointed with them.