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Business Profile

Book Publishers

Game Informer Magazine

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Ed B

    Date: 03/29/2024

    I have had a Game Informer subscription for the past 20 years. For the first time ever, when I renewed my Game Stop Pro account, they told me I had to switch from physical subscription of the magazine to digital. I did not want to do this, but they told me physical no longer existed. The digital option does not work though. Game Informer has no record of me having a subscription, but Game Stop already has my money. I called Game Stop, and they could not honestly know less about their own business, which makes sense considering kids run their stores. Game Stop said they can't refund me since its the magazines problem, and Game Informer has yet to help. I've called their customer service the past 4 days in a row, and they keep telling me they're "updating my account" and it should work within 24 hours...the odd thing is, they never ask for my credentials...so what account are you updating? I fear I have paid for something I'll never have access to, and after **************************************************** as a customer. It makes sense why Game Stop is going out of business.

  • Caleb M

    Date: 03/10/2023

    I purchased a physical subscription through GameStop and I got the email for the free digital version and cant access it. Says subscription not found and still havent received my physical copy and I purchased 10 weeks ago and still nothing but getting emails that new magazines have been released.

  • Joel B

    Date: 11/09/2022

    again paid for and havent received printed magazine it has been more than four months .this is the secound time trying to get the magazine. I dont want my money back just the magazine! This is for my son who is in the Air force who truly wnjoys this magazine. JBickford

  • Paul H

    Date: 11/03/2022

    You get a Digital subscription from Gamestop and Game Informer seems to not want to give you it. My account for game informer shows I have an active Subscription but I am not allowed to read anything unless I buy another subscription. **************** seems to take forever to respond and you get 1 sentence, that does not help at all. The magazine use to be good, now you give them money and they give you nothing.

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