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Business Profile

Pillows

My Pillow, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for My Pillow, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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My Pillow, Inc. has 3 locations, listed below.

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    Customer Review Ratings

    2.21

    Average of 164 Customer Reviews

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    Review Details

    • donald o

      Date: 02/14/2023

      False advertising. I have been trying to order twin size flannel sheets for months. Out of stock on every color. You can watch *********************** everyday hawking his sheets like they were in stock. Why doesn't he admit they have a supply problem. Very disappointed. Will buy my sheets elsewhere.

    • Tina R

      Date: 01/29/2023

      All three of us in this household use a MyPillow and LOVE them! **** was right...it truly is the best ploow you will ever own!

    • Dale M

      Date: 01/27/2023

      On December 29th, 2022 I ordered the My Coffee from this company. Delivery was set up through Fed-Ex to deliver to my ******* home on January 6th, 2023. Apparently, ***** lost the package, and tracking is just stuck in pending all of this time. My Pillow refuses to do anything to resolve this issue. They will not contact ****** they will not refund me my money, and they will not even ship out a replacement package. This is one of the worst customer service experiences I have ever dealt with. When calling Fed-Ex, they refuse to file a claim stating the shipper needs to do this, which in turn My Pillow refuses.

    • David K

      Date: 01/23/2023

      My daughter bought me two of these pillows as I always need two, they were terrible, hot and bumpy after a couple hours. I've asked her to return these rip off sacks.

    • Margaret S

      Date: 01/21/2023

      Their mattress topper slips down to end of bed ..never stays on your mattress, the elastic strips on sides are useless and don't hold mattress in place. It's too hard, does not give at all. Might as well sleep on floor. Return policy is unfair, how can you squeeze a huge topper back into the box to return?. Company does not want it back...they tell you to donate to charity...NO charity will accept it, so customers are screwed out of alot $ and left with crappy topper. False advertising all the way around. Do not buy!!!!!

    • James C

      Date: 01/17/2023

      Getting tired of seeing their slippers advertised month after month constantly for a "sale" price of $49.99. Seems that is the normal price, and it is misleading to keep saying it is a sale. That does not seem ethical.

    • Brian R

      Date: 01/15/2023

      Pure quality! Can't go wrong with my pillow products. Night and Day superiority in quality compared to accredited businesses.

    • Angie A

      Date: 01/13/2023

      Horrible. The worst pillow I have ever had. My neck actually hurts every day that I used them. They seriously go flat in thirty minutes. Yes, there are odd sponge things inside that you can reshape the pillow. I have to reshape them every hour that I wake up. They say money back quarantine, but you have to pay for shipping? Um? So you will be out ten bucks for nothing? They went to the quest room.

    • John P

      Date: 01/10/2023

      ordered a XL twin sheet set on 21 Dec 2022, got a E-mail that item shipped on 30 Dec 2022, well here it is 1-10-23 & *** still hasen't picked up package, *** says it's not READY for shipping, Yet My Pillow says it was shipped, ***************************** company are nothing but LIARS, just like his *****************************, both LIARS, People, NEVER< NEVER buy anything from this LIEING piece of S*** *********************** owner of My Pillow.

    • John T

      Date: 01/05/2023

      I got a pair of my pillow slippers, though they were great nice and comfortable. After two months they fell apart, I contacted my pillow about it and sent them pictures to show the problem. I was told they would be replaced that was seven weeks ago and I have not heard anything back from them yet about the replacement. Very disappointing with there lack of support for this issue. I will not purchase any products from them until they honor their warranty and replace my slippers. I do not recommend the purchase of the my pillows slippers. Poorly constructed. You can purchase similar slippers from other retailers for a lot less money.************ ********

    My Pillow, Inc. is NOT a BBB Accredited Business.

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