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Business Profile

Property Management

Gaughan Companies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

This profile includes reviews for Gaughan Companies's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gaughan Companies has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Ginger O

      Date: 04/24/2024

      I have many reasons for my negative feelings about Gaughan Companies. The reoccuring one is that Gaughan Companies is irresponsible with their spending and budgeting for CAM charges. Year after year they are nowhere near where the budgeted expenses were. The worst part is that there is no accountability. I can use the same vendors and spend half as much money. An employee once disclosed to me that this is an old boys club that just hires their friends and makes sure the invoices are on the high end so that their "property management" fee percentage is a lot of money. For 2023 they were 11% over budget, but still were able to take their 10% property management fees. No accountability, no consequences, no care about their tenants budgets. I am counting down to the end of our lease. I will never consider using Gaughan Companies ever again and regret not walking away when the red flags started- before our lease began and the shady broker (that no longer works for them) that promised things and when we asked for delivery we were told that verbal agreements are not honored. Overall I say please hear my warning... there are many great landlords/property management teams out there. I work with 3 others, who keep their budgets and honorable with their words.

    • Sallie W

      Date: 02/05/2024

      Don't rent anything from this company!! Consider yourself warned ?? please for your own protection!

    • Sara C

      Date: 07/01/2023

      I also wish that I could leave negative stars. This company is AWFUL and absolutely destroying lives.

    • Nicholas H

      Date: 10/31/2022

      Nicholas H

      Date: 10/31/2022

      I submitted an online application for a Gaughan property with a $500 deposit on behalf of an elderly woman whom I volunteer to help. She decided to cancel the application because she found other housing accommodations. It's been over 2 months since the application was canceled and the deposit has not been refunded. I've called countless times and sent countless emails, including the receipt for the deposit and all prior correspondence. Both the property manager and Gaughan headquarters do not return calls or emails, although I have made my case very clear. My calls are simply forwarded to an answering machine that never returns the call. They have promised me multiple times that the refund check is in the mail but nothing has arrived. Gaughan is taking advantage of an elderly woman who would be completely powerless were I not advocating for her. This is predatory, unprofessional and negligent business practice and I recommend an investigation and revocation of any accreditations for Gaughan.

      Gaughan Companies

      Date: 11/06/2022

      ********, thank you so much for bringing this issue to our attention. I have confirmed that check #**** for $500.00 was mailed from our corporate office in *********** on Friday 11/4/22. Please see your email for my confirmation there as well. I apologize for the delay in processing this refund; due to the way that the application was coded in our internal systems (cancelled vs. denied application), there was an issue with processing that led to a delayed response time. As such, we have reevaluated our processes so this issue will not occur in the future. Thank you again for the communication, and don't hesitate to let me know if you have any additional questions or concerns.

    Gaughan Companies is NOT a BBB Accredited Business.

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