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Business Profile

Disability Access

Robinhood Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Disability Access.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/13/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I have been applying for Robinhood but got denied even after I gave them all my information which is very valid and I am met with "We cannot approve it" and they won't tell me why. I just wish to be accepted or given information on why I was denied to open my account.

    Business Response

    Date: 08/14/2024

    **************,

    You have filed this complaint against the WRONG COMPANY.  We are Robinhood Corporation in *********, **, a design, consultation, and product sales company providing home modification services to people with disabilities.  Please be more carefully when filing complaints in the future and remove this complaint immediately.  You are not and never have been one of our customers. 

    *******************************

    President, Robinhood Corp.

    Improving lives by improving access.  

  • Initial Complaint

    Date:11/10/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Robinhood had limited and restricted me from withdrawing my deposit of $4,500 and is not allowing me to withdraw the funds. They are telling me as of today I can only withdraw to my bank that is now closed they are trying to keep my funds.

    Business Response

    Date: 11/11/2022

    Robinhood Corporation is a design, consultation and product sales company that assists people with disabilities maintain their independence in their homes.  I have absolutely no idea what this person is talking about.  Please clarify the company information that you are complaining about BEFORE making your complaint so that business reputations are not damaged unnecessarily.  

Robinhood Corporation is NOT a BBB Accredited Business.

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