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Business Profile

Disability Access

Robinhood Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Disability Access.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromPeter S

    Date: 11/25/2024

    1 star
    Do not buy or deal with this company. We went through the county to find someone to help us install a walk-in shower to make life better for our handicapped son. They had us pick out what we wanted for countertops and flooring. I was expecting to talk to them in more detail about the shower. But that never happened. The day they were scheduled to start demolition I finally got a hold of them only to find out they were going to use a cheap white plastic insert. I told them to stop everything. We told them up front that we have no problem paying extra to get a decent looking shower. But they never talked to us again. I let my wife handle this whole project, so I missed all the planning. I believe they just walked all over my wife. I guess they are used to customers that don't ask any questions. Their customers must just take what they get. This company has no follow-up with their customers. If you deal with them, make sure they give you a clear understanding of what the expected project outcome is and what the cost is. I still have no idea what this was going to cost. Good luck!
  • Review fromRobert K

    Date: 08/01/2023

    1 star

    Robert K

    Date: 08/01/2023

    The worst customer service ...never can get them on the phone

    Robinhood Corporation

    Date: 08/02/2023

    I'm sorry to hear you say that **************. I also see that you are in *********, ** and we don't have a single customer in *********. Can you please tell me what ***************** services we provided for you? Was it a wheelchair ramp or a wheel-in shower or a Sure Hands ceiling lift system? I would be happy to help you get your questions answered if you call me at ************. As the president of Robinhood Corporation, I take great pride in the personalized customer service we give to all of our clients and customers as we make improvements to increase their independence and accessibility to their homes.

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