Reviews

This profile includes reviews for Sleep Number Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sleep Number Corporation has 20 locations, listed below.

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  Sleep Number Corporation

  1001 3rd Ave S Minneapolis, MN 55404-1096

  
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  Sleep number

  3 Wolf Rd Albany, NY 12205

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  Sleep Number

  17818 Royalton Road Strongsville, OH 44136

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  Sleep Number

  27879 Chagrin Blvd Woodmere, OH 44122

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  Sleep Number Store

  4389 Tamiami Trl N # 27 Naples, FL 34103

Review Details

• Review fromTony D

  Date: 08/24/2022

  5 stars
  Employee did a great job explaining all the features and didn’t feel pushy when it came to purchasing

• Review fromKendra T

  Date: 08/24/2022

  5 stars
  Best bed I’ve ever slept in!! I can’t imagine sleeping in anything else now.

• Review fromGary T

  Date: 08/24/2022

  5 stars
  The staff is great at talking about the features. I love the follow up. It makes it clear that they care about our experience.

• Review fromOlga T.

  Date: 08/24/2022

  1 star
  We started our experience with an open mind and excited because we thought it was the answer to our prayers for my fiancé. My fiance(56yrs old) suffered a massive intracranial hemorrhage stroke back in January. As a result of the stroke he suffers with paralysis of the right side(face, arm, hand and leg)along with aphasia and apraxia. When he was discharged from the hospital in April we did not realize he was not able to sleep in a regular bed. So, we went on to use the living room recliner. However, it is not very comfortable. So,when I saw the sleep number bed could position itself to imitate as a recliner I thought "perfect"! I was also under the impression that we had 90 days to try it and decide if it was for us with a full refund if it wasn't for us. This was told to us by the salesperson. At the time we really didn’t have the money for this type of expense but I thought we will do what we have to. I had to use our savings for this expensive with hopes that it was the answer to our prayers, for him to have a more comfortable and better sleep. After, 30 days we came to the conclusion that the bed was not for him. He semi slept in the bed for a total of 6 days. I did everything from adjusting the position to the firmness/softness. I even went as far as calling customer service for some suggestions. The rep suggested a memory foam topper and a topper that goes on the base. Again, he tried sleeping in the bed and it was not any better. Meanwhile he is back in the recliner every night. So,again he does not sleep with me in the bedroom and we lost $3,986. All because the salesperson did NOT tell me the Base was final sale (NON REFUNDABLE). Yes,it is in the fine print.However, we trusted her; she saw first hand our situation.The money we have lost could have gone to more physical,occupational and speech therapy or other expenses.This is beyond upsetting and frustrating. I am still flabbergasted that a company this enormous could be this unforgiving and inconsiderate!

• Review fromAnthony A

  Date: 08/24/2022

  5 stars
  Sleep number has some of the best employees Amy from the Brentwood California store is the best she helped me pick out the best bed for me and my wife she really knows her stuff!

• Review fromUdy K

  Date: 08/24/2022

  5 stars
  We are very happy with our new bed. It's very comfortable, easy to use the app to make adjustments for added comfort. Enjoying all of the bells and whistles of the smart technology. Best sleep ever!

• Review fromGisele M

  Date: 08/24/2022

  4 stars
  Our first representative was unhelpful. He couldn’t get rid of us fast enough. He sold us the cheapest bed, which did not meet our needs. We contacted the company and they were awesome! They did everything to make us happy. It cost us more, but now we love our bed! I recently went into the store to buy more sheets and the associate was incredible! She helped me with all my questions and went in the back to find the sheets I wanted.

• Review fromKristin M.

  Date: 08/23/2022

  5 stars
  We went to the Nashua NH store and had a fantastic experience. Very helpful and knowledgeable staff.

• Review fromMelissa J

  Date: 08/23/2022

  5 stars
  Great customer service, friendly and helpful.. The staff went out of their way to make sure everything was perfect.

• Review fromCarmelo M

  Date: 08/23/2022

  5 stars
  I was not happy with my first purchase C2 mattress. I called customer service and the person was not very helpful. I was transferred to return department. The lady in the returns department was so helpful. She gave me a way better deal on a special edition mattress at a bigger discount. She said I want you to be happy with your bed. She had the best customer service I have ever seen.i stood as a customer because of her service.