Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Bed Sales

Sleep Number Corporation

Headquarters

Reviews

This profile includes reviews for Sleep Number Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sleep Number Corporation has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.59/5 stars

    Average of 3,826 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromEliana V

      Date: 07/27/2022

      5 stars
      I love how helpful the sales person was. He explained every questions we had. The customer service is great. The products are awesome. Love the bedding sets.
    • Review fromPatrick G

      Date: 07/27/2022

      1 star
      Buyer Beware! If there was a way to leave no stars for this review, I would. I lost a lot of money with this company. I got the Queen 360 C4 smart bed and adjustable platform. From day one, the mattress did not inflate properly. It is the only bed I have ever had where I felt worse when I woke up than when I went to sleep. One side of the mattress never performed correctly, even though I had the technicians come out and work on it. Finally I decided to have them come get it. There is a $249 delivery fee and a $249 pick up fee, so out of the $2500 I spent for the bed and platform, I got back $250.00. The platform is "No return/no refund". I hope I can make it work with an adjustable mattress from another company. Folks have told me that I should have bought the $7000-$9000 king bed to get something that works well. At the end of the day, it is a glorified air mattress set in a fancy frame.
    • Review fromJames F

      Date: 07/27/2022

      5 stars
      Sleep number has helped eliminate hip pain from being a side sleeper.
    • Review fromLoreal K

      Date: 07/26/2022

      2 stars
      2nd # bed purchase. 6 weeks for delivery. Almost $300 for del/setup. Will not allow you to ship and setup yourself. Also referred a friend (who got free del/setup) which means $7000+ combined. Store said to call customer care and ask for removal of fee. CUSTOMER CARE IS A HORRIBLE JOKE. Was basically told they'd rather lose my entire sale than remove the fee or allow me to pick it up and assemble myself. There will not be a 3rd purchase in the future. SLEEP NUMBER USED TO BE A GREAT COMPANY TO DEAL WITH, NO LONGER IS.
    • Review fromJackie S

      Date: 07/26/2022

      5 stars
      I love my sleep number bed. I tell everyone! Being able to change the firmness is a must for me! It has decrease many aches and pains especially after workouts! Love it ??
    • Review fromRobert B

      Date: 07/26/2022

      5 stars
      Pretty awesome stuff here, I’d advise anyone at any age to get a sleep number with an adjustable base. Buy it for your future self, the older you get the better the features become for your body.
    • Review fromBrad G

      Date: 07/25/2022

      5 stars
      Excellent beds and bedding products. Yes, they are expensive, but look for 40% or 50% off sales. The comfort is amazing. Also, store employees are very friendly and helpful.
    • Review fromChristina M

      Date: 07/25/2022

      5 stars
      Our sleep number bed has made such a difference for us. We are able to get more quality sleep and We love being able to change the settings of our bed depending on how we are feeling. We feel better rested and have more energy to do the things we need to do, quicker and without getting so tired after!
    • Review fromAmy B

      Date: 07/25/2022

      5 stars
      I had a great experience in the Tallahassee, FL store. I felt no pressure to buy, was treated very respectfully and overall just felt welcomed by all. I did end up buying a bed after reviewing other stores and their products. The Sleep Number store and bed, really won me over. Great products too. I have their c2 king bed, pillows, sheet set and fleece blankets, so far and love it all.
    • Review fromGenevieve L

      Date: 07/24/2022

      5 stars
      We love our sleep number bed. We have bought many beds over the years and now we will never buy a different brand.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.