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Business Profile

Snacks

Smackin' Snacks LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Snacks.

Reviews

Customer Review Ratings

1

Average of 9 Customer Reviews

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Review Details

  • Robert D

    Date: 05/21/2025

    Shipping longer than 5-7 days. Return policy on website but I am not allowed to return the product. Complete scam.

  • Chris D

    Date: 04/21/2025

    This company is a joke. They mass advertise on social media and cant deliver on the product you order. Mine story is the same song and dance as everyone else. I ordered on 4/8 and got charged. The company printed a *** label with the shipping info. According to the label the product should have been delivered on April 12th. Here we are April 21st and *** hasnt received the package yet. All you get from them is automated emails. At this point, Im not sure if they are outright scamming people or if their fulfillment department is just that bad. Their marketing is great, but they fall on their face with delivery and thats what needs to be on point. Dont waste your time or money. There are good seeds to be had elsewhere. Theirs may be full of flavor but their business leaves a bad taste in your mouth.

  • Erik G

    Date: 04/10/2025

    Listen to the social media complaints. Youd guess this product was shipping from mars. They upcharge you expedited shipping to have items stuck in a virtual que with shipping company having only record of shipping label created we do not have your product yet. For weeks at a time. Maaannnyyy issues of shipping issues and excuses and lack of customer service.

  • Michael L

    Date: 04/07/2025

    Ordered on the 22nd of March 2025, paid for expedited shipping, and still havent even shipped. I emailed to inquire about when they will ship and they could not provide a date. I asked for the order to be cancelled and a refund. Waiting for a response back. I will certainly not order from again and I will let others know to not order from them.

  • Josh C

    Date: 04/03/2025

    They charge you for expedited shipping, claim it will be delivered in 3-4 business days, and then 3 weeks later, it still hasn't shipped. Getting in touch with customer service is almost impossible, and when you do, they say they don't know when you will receive your order. Once they told me that, I asked them to cancel my order since I have no use for a bucket of sunflower seeds once baseball season is over, and they immediately stopped responding.

  • James O

    Date: 04/01/2025

    Company may or may not ship your item. If they do not send it all, you will never get it all. You will wait 3 weeks to month to maybe get your order. You will receive an email the next day saying ship, but this is a lie. Search the tracking number and *** doesn't have it. DO NOT ORDER FROM THIS COMPANY.

  • Christopher P

    Date: 03/31/2025

    Ordered 24 bags. 3/16. Over 2 weeks and heard nothing from customer service except once saying we apologize. Have sent at least 6 emails and heard nothing Ortho g since. Buyer beware. They dont care one bit about their loyal customers. I guess they are getting to big to care about the people who helped make them successful Never been so disappointed in a company in my life

  • Howard M

    Date: 07/11/2024

    I have sent multiple emails regarding an issue that I wanted to resolve, but as of now, no one has contacted me to assist me. My first email was sent back on June 26th, and there were a couple of emails afterward with no response. The customer service has been very poor, and no one has reached out to resolve my issue. My account was charged and refunded; however, I wanted an explanation for why the ordered product never arrived at my house. Smackin ************* needs to have better customer service and respond promptly to complaints.

  • Tim M

    Date: 04/24/2024

    I purchased the largeset order they offer, and after a week of the purchase, still had not received any updates on my order. I emailed them 8 times and contacted them via social media and still did not receive any communication on my order or a reply at all. I am very dissapointed with their lack of customer service and even more upset I am out nearly $80 for nothing. Extremely frustrating.

Smackin' Snacks LLC is NOT a BBB Accredited Business.

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