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Business Profile

Masquerade Costumes

Halloween Costumes.com

Reviews

This profile includes reviews for Halloween Costumes.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Halloween Costumes.com has 2 locations, listed below.

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    Customer Review Ratings

    4.54/5 stars

    Average of 470 Customer Reviews

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    Review Details

    • Review fromTiffany H

      Date: 12/20/2022

      5 stars
      This the best custom place and you want regret it. The quality is outstanding, the wait time is prefect. **************** is amazing.
    • Review fromBrianna P

      Date: 12/20/2022

      5 stars
      They do everything in their power to make situations right when something goes wrong. With the volume that they have during the Halloween season, mistakes are inevitable but they do all they can to resolve the problem. Some things like shipping delays are outside of their control but they still try to offer solutions to fix it.
    • Review fromPatricia B

      Date: 12/20/2022

      5 stars
      I placed a $1900 order that I was notified was Delivered at 11pm, when it wasn't. I called customer service and they helped me to track it down. The delivery service left it with a neighboring business but then changed the address shipped to on my account. All very confusing and stressful but Halloween Costumes Rep. helped me find them.The costumes were great. The accessories are kind of a flimsy vinyl but they should work from the Tage or we may do without.
    • Review fromKari S

      Date: 12/20/2022

      5 stars
      I have received the most amazing customer service. Everything has been great from quality to pricing. The best part may be that all of the products are genuinely fun. I appreciate you!
    • Review fromLacy M

      Date: 12/20/2022

      5 stars
      Excellent customer service, quick email response, answered all my questions, super friendly and helpful!
    • Review fromKara S.

      Date: 12/20/2022

      5 stars
      This place is great. The costumes are good quality and come in a huge range of sizes and styles. I have never had any issues with shipping. Everything I have ordered has arrived on time and in good condition. I have recommended them to several friends.
    • Review fromGuenivere W

      Date: 12/20/2022

      5 stars
      I was able to buy the product last minute and received it quickly and it was correct.
    • Review fromger h

      Date: 12/20/2022

      5 stars
      I have done multiple transactions with this company and everyone of them was a positive transaction. two orders were damaged and quickly replaced. plan on doing more business in near future.
    • Review fromDaisy H

      Date: 12/20/2022

      5 stars
      Honest description, great products and FAST delivery! Quality of product was outstanding!
    • Review fromGerald M M

      Date: 12/20/2022

      5 stars
      Good value and quality material;) Item received as described and useful;)

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