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Business Profile

Motorcycle Dealers

CFMOTO Powersports Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.61/5 stars

Average of 46 Customer Reviews

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Review Details

  • Review fromEthan T

    Date: 06/20/2025

    1 star
    I would not recommend CFMOTO to anyone. I purchased my 450ss brand new late February 2025 and it was all going good until it was not. April 22nd ****************************************************************************************************** between the forks. Come to find out my oil cooler was bad. **** has a little over 1k miles on it when this occurred. Got the next available appointment at my dealership for it to be fixed under warranty. That was May 6th 2025 when I dropped it off. The oil cooler itself took weeks to come in but finally has. But the required O rings have not been in. They were put on order may 16th and as Im writing this on June 20th 2025 they are nowhere in sight. The dealership has had possession of the bike longer than I have at this point. Between the lack of parts and lack of communication my CFMoto experience has been terrible and the representatives at the dealership as well as at CFMoto themselves have not been of any assistance and refuse to help come to a better conclusion than this endless wait.
  • Review fromJason C

    Date: 05/30/2025

    1 star
    Early this year wife purchased 2025 cfmoto u10 pro. That weekend out trail riding front passenger seat belt bracket stripped out. So that Monday was in the shop. Luckily the shop had a spare unit there for parts. Took whole middle bracket tubbing to fix. Couple weeks later while trail riding about 1hr in started running hot then losing coolant so shut it down and had it towed back. Dealer determined had air pocket. Fixed the problem. So in order in me having to find a tow I decided to buy 2025 cf moto 1000 touring. Cause didnt want to go through that again. That weekend wifes u10 pro broke something in cvt. Had to tow it back with mine investment already paying off. U10pro back in shop 3rd time in 3 months. The following week 2 hour into ride my display lost all gears. Turned off and wouldnt allow me to restart. By the time I got pulled out of there a couple hours later it restarted. So thought something overheated and was a glitch. So follow went on another 2 hr ride shut down again. This time runs but wont allow me to go into low. They had wifes for a month and mine a week. ****** even made first payment. Hers been in shop I want to say at least 2 of the 4 months.
  • Review fromTony B

    Date: 01/17/2025

    3 stars
    I had my Z-Force for 6 months now and it has broken twice. I do not beat it hard I'm not very impressed with the quality. With that said they are cheap so you get what you pay for. I do like the machine I don't know if I'd ever buy another one. Takes too long to get parts. Less than 75 hours on it and I've already had two wheel bearing failures shock failure and now it won't go in the locker mode and it just ran out of warranty. I did buy it second hand It was meticulously maintained had less than 50 hours on it. I plan on keeping it but I'm also going to get a name brand machine something I can rely on.
  • Review fromJoe F

    Date: 11/19/2024

    1 star
    Will never recommend nor purchase another CF Moto product again with how they treated me. Purchased a brand new 2024 CForce 600 in May of 2024. It has only 43 hours on it and barely 600 miles and they are denying any/all claims regarding a significant shifting issue that has been occurring since day 1. I was told off and was never even given a service agent name, or any other information that could be used to assist me. Their phone system constantly rings then disconnects you and is of no help, so I submitted an online form. On this form I noted "I am considering legal action" not "I am pursuing legal action" and was told communication would not continue as a result. Absolutely terrible organization, particularly around service. 43 hours of light use and am instantly denied everything? Talk about atrocious service. I am in the service industry, in fact I develop services for my company's customers - I would be fired faster than I could blink if how they acted was my policy. Disgraceful.
  • Review fromJeremy M

    Date: 09/16/2024

    1 star

    Jeremy M

    Date: 09/16/2024

    Purchased a 2024 CFMoto CForce110 brand new off the lot with the advertised " Intelligent Smart Safe Guard" for the safety purposes of being our child's first ATV. Now 4 months later CFMoto has just decided to discontinue and recall the feature. Despite it stil being advertised on thier webstite, and the advertised feature I purchased it for they claim now they have no plan to fix the issue and it's just not going to be available. CFMotor customer sales *** basically told me they will do nothing. So, now I have this brand new 2024 ATV without the feature it advertised for children safety and CFMoto policy is to just tell the customer "tough luck". I will never reccomend any CFMoto product, and this is not the end of this.

    CFMOTO Powersports Inc

    Date: 09/18/2024

    We are sorry about the change to the C110. From our records, it looks like you purchased your unit 4/23/24. The change that was required to that model was announced on 12/13/23. So, when this unit was purchased, it was known that it no longer had that feature. The retail price of the units after the removal of the feature was reduced to recognize the loss of the function. It is unfortunate the feature had to be removed but to remain in compliance with US regulations, it was necessary. To say CFMOTO "will do nothing" or just said "tough luck" misses the fact the price of the unit was discounted by $500 (>15% discount) after the removal of the feature. For that amount, 3rd party options are available that can provide the functionality that was lost. We understand the frustration but do feel like owners were fairly compensated with the $500 discount.
  • Review fromBill S

    Date: 09/15/2024

    1 star

    Bill S

    Date: 09/15/2024

    I'd avoid this brand--I thought my CForce 500 would last several years with light use. It was back in the shop after having starting issues not long after purchasing. Then the power steering went--ok maybe it way my plowing strategy. Now the whole wiring harness/compuer seems burned out... so I'm leaning towards these being short term vanity purchases that are costly in the long run. Usually I steer clear of this dynamic that I already sensed while shopping for them.

    CFMOTO Powersports Inc

    Date: 09/18/2024

    Thanks for your feedback. In researching your unit, it looks like you purchased it in 2018. I see one warranty claim for the unit. I'm hopeful that as your unit approaches six years old, you've gotten a lot of good use from it. While you used the term "light use", you also mentioned using for plowing and you questioned your own technique. Now, these units will handle plowing for sure, but technique does make a huge difference in the stress you place on the unit. Overall, doing your regular maintenance ensures that everything keeps operating correctly. CFMOTO's prides itself on quality products and is continuously improving all of our vehicles.
  • Review fromWendy M

    Date: 09/15/2024

    4 stars

    Wendy M

    Date: 09/15/2024

    We purchased our CF Moto Uforce 800 in 2022. To date it has 400km.We added a roof and windshield and back window when purchased.There is so much heat coming up around the passenger seat that its uncomfortable to go very far.

    CFMOTO Powersports Inc

    Date: 09/18/2024

    Thanks for your feedback. It looks like you are from ******. CFMOTO Powersports is the US Distributor for CFMOTO products. If you have concerns about heat buildup, you should discuss those with your local dealer. You may want to review alternatives to a full windshield. In warmer conditions, you may need greater airflow through the cab area to moderate temperatures.
  • Review fromLance N

    Date: 09/11/2024

    1 star

    Lance N

    Date: 09/11/2024

    I have a 2023 cforce 800xc. I bought it from a dealership new in February of 2023. I had a 1-year warranty and this expired in February of 2024. On June 19th, 2024, I notified my dealership of a failing tail light. Fast forward to now, the other tail light is now failing which leads me to believe it is a manufacturing issue versus a faulty tail light. See if Moto warranty department will not cover tail lights due to stating it is too far out of warranty to cover the tail lights. The machine is 1.5 years old and having one tail light fail. I can understand not covering it under warranty, but both tail lights are failing. This seems to be manufacturing issue versus a faulty tail light

    CFMOTO Powersports Inc

    Date: 09/12/2024

    *****, I'd like to get more information on this issue to see if we can assist. Please send your vehicle VIN to ********************************** so we can confirm what vehicle you have. Thanks!
  • Review fromSherry T

    Date: 09/04/2024

    3 stars

    Sherry T

    Date: 09/04/2024

    When we bought our CF Moto UFORCE we were told it was road ready. Had blinker icons on the dash. When we tried to us them they didn't work. When we called the dealership we were told no it didn't come with blinkers. 4 months after we had it, the battery started giving us problems. We were told it only had a 30 day warranty on the battery. We have contacted ******* and they verified the 30 day warranty. It is hard to put in gear, and the acceleration is very hard to control from a stopped position, especially reverse. Not sure I would recommend, or buy another one. For a total of $14,000 I don't consider this a cheap investment.

    CFMOTO Powersports Inc

    Date: 09/05/2024

    Thank you for your feedback. We are sorry that you have had frustrations with your unit. 

    CFMOTO sells off-road vehicles and US regulations prevent us from adding on-road features such as turn signals. CFMOTO's are sold in many countries so the signal icons are on the dashboard. In the Owners Manual included with your vehicle, it highlights the signal indicator on the dashboard with the message "Available in select countries" message. Further down, the message "*Select countries (markets) are equipped with turn signals and indicators as standard equipment." US regulations do not allow us to make those active, although some people make that addition/modification on their own. 

    Batteries are covered under the 30-day warranty period as covered in your unit's Owner's Manual. Batteries are affected by many conditions that may degrade their performance and they need proper maintenance. They also can be affected by any aftermarket accessories that may have been added to the unit which may draw power, sometimes even when the unit is shut off. 

    Any operational problems you have observed driving the unit should have been brought to the attention of your local dealer. No warranty work has been submitted on this unit according to CFMOTO's records. If you feel there has been an issue with your unit from the start, please bring it into your CFMOTO dealer for inspection. If a manufacturer's defect is determined to be present, we will cover that repair even though your unit is out of warranty. A note with this information has been added to the *** record in CFMOTO's system. CFMOTO does not cover issues that are not related to a verified manufacturer's defect, are customer caused or due to mis-use/abuse. 

    CFMOTO Powersports Inc

    Date: 09/05/2024

    Thank you for your feedback. We are sorry that you have had frustration with your unit. 
    CFMOTO sells off-road vehicles and US regulations prevent us from adding on-road features such as turn signals. CFMOTO's are sold in many countries so the signal icons are on the dashboard. In the Owners Manual included with your vehicle, it highlights the signal indicator on the dashboard with the message "Available in select countries" message. Further down, the message "*Select countries (markets) are equipped with turn signals and indicators as standard equipment." US regulations do not allow us to make those active, although some people make that addition/modification on their own. 

    Batteries are covered under the 30-day warranty period as covered in your unit's Owner's Manual. Batteries are affected by many conditions that may degrade their performance and need proper maintenance. They also can be affected by any aftermarket accessories that may have been added to the unit which may draw power, sometimes even when the unit is shut off. 

    Any operational problems you have observed driving the unit should have been brought to the attention of your local dealer. No warranty work has been submitted on this unit according to CFMOTO's records. If you feel there has been an issue with your unit from the start, please bring it into your CFMOTO dealer for inspection. If a manufacturer's defect is determined to be present, we will cover that repair even though your unit is out of warranty. A note with this information has been added to the *** record in CFMOTO's system. CFMOTO does not cover issues that are not related to a verified manufacturer's defect, customer caused or due to mis-use/abuse.

  • Review fromWade S

    Date: 08/17/2024

    1 star

    Wade S

    Date: 08/17/2024

    My 2024 cfmoto uforce 1000 has been to the dealership twice for the same problems, leaking transmission output seal to the front driveshaft, severe gear rattling that will vibrate the whole machine, severe metal filings on the magnet in the rear differential, transmission and front differential ( front differential was just replaced under warranty and still has way to much backlash in the gears) the engine is producing brass filings the rear differential also has aluminum filings in the oil with metal on the drain plug. Spark plugs have different carbon deposits on them one of them signaling very lean, exhaust is glowing cherry red when running actually melting the fiberglass in the heat shield. *** owned other brands with over ******mi on them that still drove like new and the driveline in this uforce 1000 is shot after 800mi. Ill never buy a CFMoto again. According to my dealership they were submitting a warranty claim for these issues finally after giving me the runaround.

    CFMOTO Powersports Inc

    Date: 08/21/2024

    Thanks for your feedback as it gives us an opportunity to make sure things get addressed. We understand that this can be frustrating so we will work to make sure things get taken care of quickly. In conversations with the dealer, it appears that after the initial visit where they replaced the front gear case assembly, the other issues arose that you reported. It sounds like the dealership has been in contact with you to make arrangements for the unit to be brought in for a complete inspection. Any manufacturing defects identified at that time will be worked through with the CFMOTO Tech Support team to ensure they get repaired under warranty and your unit is good to go. CFMOTO has one Tech *** which will work with the dealer through this case to make sure everything is handled correctly under warranty. If any non-manufacturing defect issues are found, your dealer will discuss the best course of action on those issues with you. We apologize that you've had issues with your CFMOTO product and will work to make things 100% right. We appreciate your business and patience.

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