Reviews
This profile includes reviews for Aquarius Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 273 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJana J
Date: 10/01/2024
5 starsNicholas S. Did a great job, very professional. Handle an issue that got dropped somewhere down the line.
Aquarius Home Services
Date: 10/04/2024
Thank you for your feedback! We're glad to hear that the issue was resolved professionally. Providing reliable service and addressing concerns is important to us, and we're happy we could make things right. We appreciate your business and look forward to serving you again!Review fromSheila O
Date: 09/30/2024
5 starsColton was friendly and efficient, on time and knowledgeable. As always these guys are excellent in customer service.Aquarius Home Services
Date: 10/04/2024
Thank you for your kind words! We're thrilled to hear that the service was friendly, efficient, and on time. It's always our goal to provide excellent customer care, and we're glad we could meet your expectations. We look forward to serving you again!Review fromDiane C
Date: 09/27/2024
5 starsI’ve had Aquarius put in my water softener, furnace, water heater and air conditioner in the last two years and they were professional, courteous and took care of each major appliance without any problems.
Their service has always been prompt and they have answered all my concerns and questions.
Thank you
Diane ********Aquarius Home Services
Date: 09/30/2024
Thank you so much for your continued trust in us over the years! We're thrilled to hear that each installation went smoothly and that our team provided professional and courteous service. It's always our goal to address all concerns promptly, and we truly appreciate your kind words. We look forward to serving you in the future!Review fromJan J
Date: 09/26/2024
5 starsJennifer came out to see if there was a way to address an issue we had with our water. She found a solution and Ryan came out to install it. He was able to fit the equipment into a very tight space. Both Jennifer and Ryan were very knowledgeable and took the time to answer all out questions. The Aquarius solution completely resolved the issue and we couldn’t be more pleased.Aquarius Home Services
Date: 09/30/2024
Thank you for sharing your experience! We're so glad our team could find a solution and resolve the issue with your water. It's great to hear that everything was installed successfully, even in a tight space, and that all your questions were answered. We're thrilled that you're pleased with the results!Review fromSusan M
Date: 09/23/2024
5 starsVery knowledgeable and conscientious technicians! Explained everything very well. Super communicative regarding what time they were to arrive.Aquarius Home Services
Date: 09/30/2024
Thank you for your review! We're glad to hear our technicians were knowledgeable, thorough, and kept you well-informed. Clear communication and quality service are top priorities for us. We appreciate your feedback and look forward to serving you again!Review fromjames z
Date: 09/23/2024
5 starsdid a professional job explained things so i could understandAquarius Home Services
Date: 09/30/2024
Thank you for your feedback! We're happy to hear the service was professional and that everything was clearly explained. Making sure our customers understand the work we do is important to us. We appreciate your business and look forward to serving you again!Review fromDon P
Date: 09/16/2024
5 starsNick came the same day I called. He really had to dig into the AC unit to find the problem. It was not an obvious problem, but once found, it was a simple fix. Saved us buying a new unit. Nick was very friendly and really took the time to dig deep into the unit to find and fix the problem probably caused by mice.Aquarius Home Services
Date: 09/30/2024
Thank you for sharing your experience! We're glad we could respond so quickly and resolve the issue without needing a new unit. It's great to hear that our technician took the time to thoroughly investigate and fix the problem. We appreciate your kind words and look forward to helping again whenever you need us!Review fromMary Ann H
Date: 09/16/2024
5 starsExcellent!
Would rate him higher but your scale died t go that high!! Very knowledgeable and kind.Aquarius Home Services
Date: 09/30/2024
Thank you for the amazing feedback! We're thrilled to hear you had such a positive experience. It's great to know our teams knowledge and kindness made a lasting impression. We truly appreciate your enthusiasm!Review fromLam L
Date: 09/13/2024
5 starsNicholas my tech was amazing he took care of my equipment and was professional and I very happy with Nicholas and Aquarius home servicesAquarius Home Services
Date: 09/30/2024
Thank you for your feedback! We're so pleased to hear that you had a great experience and that our technician provided professional service. We're glad you're happy with both the service and your equipment care. We look forward to assisting you again!Review fromJack K
Date: 09/12/2024
5 starsVery professional and extremely customer oriented. Outstanding individual ??????????. Will always ask for Nick!Aquarius Home Services
Date: 09/30/2024
Thank you for your kind review! We're glad to hear you had a professional and customer-oriented experience. We appreciate your continued trust in us and look forward to serving you again!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.