Reviews
This profile includes reviews for Aquarius Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 273 Customer Reviews
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Review fromDiane G
Date: 11/18/2024
5 starsDiane G
Date: 11/18/2024
Very impressed with prompt response for servicing our furnace. Explanation of work was thorough and we were very satisfied with completed job.
Aquarius Home Services
Date: 11/20/2024
Thank you for your kind words! Were thrilled to hear you were impressed with our prompt response and thorough service for your furnace. Your satisfaction means a lot to us, and were glad we could meet your expectations. If you need anything in the future, dont hesitate to reach out!Review fromMark A
Date: 11/16/2024
1 starMark A
Date: 11/16/2024
Aquarius Home Services charged an exorbitant amount for plumbing services: over $1200 for installing a faucet for a bathroom vanity. $457 for simply installing the faucet set I had purchased, which took 2 or 3 minutes to do so. For $457. They wanted to install their own faucet set, but the cost would have skyrocketed to over $2200. Faucet sets are not that expensive (the one I purchased was less than $200) to make the extra $1000 cost anything but a scam.
They also charged $95 each for the two water supply lines. Menard's sells them for $30, not 3 times that price. Scam? Yes.
Just to connect the drain was $168 for the p-trap and $388 for labor. It took them 15 minutes to do all this work. Worth $388 labor cost? No.
Avoid this company, they are not honest and not worth the cost.Aquarius Home Services
Date: 12/02/2024
Thank you for your feedback. We're sorry to hear about your experience, as this is not the level of satisfaction we aim to provide. Our team strives to deliver high-quality service and upfront pricing, but we understand your concerns and want to address them. Please give us a call back so we can discuss your experience in detail and work toward a resolution. We value your input and hope to make this right.Review fromAnn D
Date: 11/14/2024
5 starsAnn D
Date: 11/14/2024
Timely, complete and thorough. Explained everything in a way that I understood. Highly recommend.Aquarius Home Services
Date: 11/15/2024
Thank you for your review! Were glad to hear the service was timely, thorough, and easy to understand. Your recommendation means a lot to us. Let us know if theres anything else we can do for you!Review fromAmy H
Date: 11/13/2024
5 starsAmy H
Date: 11/13/2024
Great service with a thorough explanation of everything. Very professional.Aquarius Home Services
Date: 11/15/2024
Thank you for your feedback! We're happy to hear you received great service with clear explanations. Professionalism is always a top priority for us. Let us know if there's anything else we can assist you with!Review fromRebecca C
Date: 11/07/2024
5 starsRebecca C
Date: 11/07/2024
Technician arrived at the appointed time and evaluated the plumbing repair needed. He explained in detail the repair process and efficiently completed the job. Very satisfied with the repairs and his professionalism.Aquarius Home Services
Date: 11/15/2024
Thank you for your review! We're glad the technician arrived on time, provided a clear explanation, and completed the repair efficiently. Your satisfaction and the professionalism of our team are very important to us. If you need assistance in the future, were here to help!Review fromES S
Date: 11/05/2024
5 starsES S
Date: 11/05/2024
Did a great job! He had a lot of useful information and suggestions on how to proceed with an old system. He was very curious and was great with my dogs.Aquarius Home Services
Date: 11/15/2024
Thank you for the kind feedback! We're glad the service was helpful and informative, especially with your older system. It's great to hear the technician was considerate and got along well with your dogs. If you need anything else, were here to help!Review fromDean B
Date: 11/01/2024
5 starsDean B
Date: 11/01/2024
We had Josiah come to work on to outdoor taps and our aged laundry plumbing. He did great work, very conscientious. Walked us through what was done and showed us all the changes. Even informed us that the holes that had to be cut were done to a specific size so we could get premade covers to put in. Excellent work. We would always recommend Aquarius.Aquarius Home Services
Date: 11/15/2024
Thank you for your thoughtful review! We're so pleased to hear the work on your outdoor taps and laundry plumbing was done with care and attention to detail. Providing clear explanations and helpful recommendations is always our goal. We truly appreciate your recommendation and look forward to assisting you again in the future!Review fromRichard S
Date: 10/31/2024
5 starsRichard S
Date: 10/31/2024
Arrived within the time stated. Went right to work. Gave detailed description of what was done and conditions of the furnace and what to expect in future. Friendly technician...Aquarius Home Services
Date: 11/15/2024
Thank you for sharing your experience! We're glad the service was prompt, thorough, and informative. Providing friendly and detailed service is important to us. If you have any questions or need assistance in the future, we're here to help!Review fromBarbara H
Date: 10/28/2024
5 starsBarbara H
Date: 10/28/2024
Great service, helpful technicians. Took a bit to get the serviceAquarius Home Services
Date: 11/15/2024
Thank you for your feedback! We're glad you found the service and our technicians helpful. We appreciate your patience and will continue working to improve scheduling times. If you need anything else, feel free to reach out!Review fromBrandon T
Date: 10/27/2024
5 starsBrandon T
Date: 10/27/2024
Jim did a great job today servicing our way softener.Aquarius Home Services
Date: 11/15/2024
Thank you for sharing your experience! We're glad to hear the service on your water softener went smoothly. Providing excellent service is always our top priority. If you need anything in the future, were here to help!
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