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Business Profile

Lawn Maintenance

Warner's Outdoor Solutions, Inc.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromJean S

    Date: 05/10/2024

    5 stars

    Jean S

    Date: 05/10/2024

    I want to give a big shout out to Will H- incredible sprinkler technician- not only did he fix our problem, he offered helpful suggestions to improve the quality of our service- I didn't know Warners did snow removal as well, until Will told me about it- top notch guy! Thanks Warner's! They are the best in the business!

    Warner's Outdoor Solutions, Inc.

    Date: 05/11/2024

    Thank you **** for the nice comment about Will and our company!
  • Review fromJoy H

    Date: 08/21/2023

    1 star

    Joy H

    Date: 08/21/2023

    Last Fall I paid for slit seeding and seed was done with a rake and rotary spreader, not slit seeding. I was told if the seed did not grow, to contact them in the Spring. I did and almost three months to get them to respond, connecting with rude office personnel. Two individuals came out, neither had ever used the slit seeder machine. One started their machine and dumped seed all over my driveway as he went to my backyard. He also ran the machine while texting on his cell phone, not realizing there was no seed coming out and blades not entering the ground. The other could not get his machine to start, so spread seed with a rotary spreader. They came to the door to say they were done, and I pointed out no slit seeding was done. A mechanic came out and got one of the machines to work. He then proceeded to use that machine with no seed. I went out there to point out there was no seed coming out. He said that is what the office instructed him to do. He told me to call the office and I did many times with no answer. He called his boss and put it on speaker phone. His boss proceeded to speak unprofessionally about me, not knowing he was on speaker phone. I was told to call again. The manager was annoyed to have to speak with me and said that is how he spread seed on his property and the guys used up all the seed allowed for my job. Then accused me of trying to get my whole yard seeded after I had sent pictures of the areas and walked the guys to show the same areas from last Fall, later he rescinded this comment. I was told to give it time to see if the seed would grow. After running my irrigation continually for new seed again, there is nothing but a dirt patch and weeds. They did offer to come out if the seed did not take, but a I am finished with working with this company. Or offered me a free sprinkler blow out this Fall. I used them last Fall for my sprinkler blow out and the guy broke two caps of the values and just taped them on the pipe and left.

    Warner's Outdoor Solutions, Inc.

    Date: 08/22/2023

    Hi ***,I just left you a voicemail and email. Please call my direct line *************) and I'll set up a time to meet with my Operations Manager and he'll fix the backflow and come up with a solution for the area of your lawn where the seed is not taking.Thanks,********************* President ******** Outdoor Solutions ************ ***********************************
  • Review fromJ. G.

    Date: 05/18/2023

    1 star

    J. G.

    Date: 05/18/2023

    We just had them out to do spring clean up. They sent us a bill for $3000!!! Really! Who pays that for leaf removal. And some they just blew into the sides. They said they adjust minus $500. Still, who pays $2500?!
    I wouldn’t ever work with this company. We used them last year and I don’t understand where they are getting their extreme price hike from!!

    Warner's Outdoor Solutions, Inc.

    Date: 05/19/2023

    Hi *****,

    I just left a message for *******  I don't have your number unfortunately.  I want to work with you on this and come to a resolution that you feel is fair.  Our price for a spring clean up is $95/hour/worker and that's what we billed you for.  I understand ******* in my office took $570 off your invoice. He stated in your conversation that you felt that was fair. 

    I talked to the crew members and they stated they talked to you on 4/26 saying they needed more time and that they needed to come back on 4/27 and you stated that was fine.

    Either way I'll take an additional $1,000 off your spring cleanup price.  I'll email you an updated invoice now.

    Please let me know if this fair.

    Thanks *****,

    *********************

    President

    Warner's Outdoor Solutions

    ************

    J. G.

    Date: 05/31/2023

    The owner resolved this issue in quick order to our satisfaction. The owner really cares about his customers.

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