Reviews
Customer Review Ratings
Average of 261 Customer Reviews
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Review fromMary j
Date: 05/30/2025
5 starsTom was great! Very knowledgeable and friendly! I’d have him back anytime!Review fromPat H
Date: 05/29/2025
5 starsJoe K*** was great. He inspected my furnace and explained all of the options to me.Review fromLarry F
Date: 05/28/2025
5 starsTyrone W******* was very professional and knowledgeable of our air conditionerReview fromSean S
Date: 05/19/2025
5 starsGreat job with upgrading water heater to a new, higher capacity one! Nick did a great install and Kevin tested the gas levels and appliances to make sure enough was coming in for when they are all running in the winter. When gas levels were showing not enough for everything to be running, Kevin got Xcel Energy out to increase the gas level for us to be ready for when the furnace kicks-in, by winter.Review fromLarry M
Date: 05/09/2025
5 starsLayne was fast, efficient and knowledgeable.
Very nice guy who I’d welcome into my home anytime.
MSP is a very good company to hire for mechanical inspections and repairs.Review fromMichael M
Date: 05/02/2025
5 starsVery honest relatable tech Allen K. No B.S. tuneup. Checked much more than the last more well known company and did try to turn it into a doomsday $ituation. Thank God I didn't NEED anything because prices have skyrocketed. I'll definitely call them next time.Review fromScott R
Date: 05/01/2025
5 starsScott R
Date: 05/01/2025
They are very thorough in their heck’s and services. Communicate well and explain what they’re doing and why. That’s why I’m a committed customer.
Minneapolis Saint Paul Plumbing Heating & Air
Date: 05/02/2025
Thank you so much for your kind words! We're thrilled to hear that you value our thorough service and clear communication. It's always our goal to ensure our customers feel informed and confident in the work we're doing. Your continued trust and loyalty mean the world to us!Review fromNancy W
Date: 04/14/2025
5 starsNancy W
Date: 04/14/2025
I called on a Sunday and had a plumber at my home by 10:00 Monday. He was quick to diagnose and resolve the problem very quickly.Minneapolis Saint Paul Plumbing Heating & Air
Date: 05/02/2025
Thank you so much for your kind words! Were glad we could respond quickly and get a plumber out to you first thing Monday. It's great to hear the issue was diagnosed and resolved efficiently. We truly appreciate your trust in us!Review fromMarcia P
Date: 04/02/2025
5 starsMarcia P
Date: 04/02/2025
Woke up today with no heat. Called MSP as we have recently joined their plan that affords free inspections & tuneups of furnace, water heater, air conditioner & water softener plus a 5% discount, free estimates & fast service calls. All for $88/yr. I’m so glad I met them & purchased the plan, which is such a sweet deal for a customer I’ve recommended it to several others who bought it too! A blessing all around. 3!hrs after l my first call a crew is installing a new furnace. I’m very impressed with their family atmosphere & great customer service!Minneapolis Saint Paul Plumbing Heating & Air
Date: 05/02/2025
Thank you so much for your incredible review! Were thrilled to hear that our team was able to respond quickly and get your heat back on the same day. It means the world to us that you not only joined our membership plan but also recommended it to others that kind of trust is the highest compliment we could receive. We're so glad you're enjoying the benefits of the plan and feeling the support of our MSP family. Thank you for being such a valued customer!Review fromstephen R
Date: 03/29/2025
5 starsstephen R
Date: 03/29/2025
Jaxon was on time and very fast worker. Diagnosed problem and was able to line up a plumber from MSP within two hours of his visit to repair hot water heater.Minneapolis Saint Paul Plumbing Heating & Air
Date: 05/02/2025
Thank you so much for the kind words! We're thrilled to hear that ***** provided prompt and efficient service. Were also glad we could coordinate quickly with MSP to get your hot water heater taken care of. We truly appreciate your trust in us and are always here if you need anything in the future!
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