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Business Profile

Plumber

Minneapolis Saint Paul Plumbing Heating & Air

Reviews

Customer Review Ratings

4.93/5 stars

Average of 261 Customer Reviews

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Review Details

  • Review fromRobert G

    Date: 03/20/2025

    5 stars

    Robert G

    Date: 03/20/2025

    Dan from MSP Plumbing was very helpful. He was speedy and pleasant to work with. He also helped us make a decision about replacing our old (20 years!) water heater.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 05/02/2025

    Thank you so much for the kind words! We're thrilled to hear that *** was helpful, speedy, and pleasant to work with. Making decisions about big upgrades like a 20-year-old water heater can be tough, and we're glad *** could provide the guidance you needed. We truly appreciate your trust in MSP Plumbing!
  • Review fromLois T

    Date: 03/17/2025

    5 stars

    Lois T

    Date: 03/17/2025

    Cost estimate and work all done in less than 2 hours. Unheard of these days! Tom was very efficient and thorough.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 05/02/2025

    Thank you so much for the kind words! We're thrilled to hear you were impressed with the speed and quality of the work. *** takes great pride in being efficient and thoroughI'll be sure to pass along your praise. We appreciate your support and hope to work with you again in the future!
  • Review fromPaldan C

    Date: 03/14/2025

    5 stars

    Paldan C

    Date: 03/14/2025

    Buddy in an advisory role, highly exceeded my expectation of an advisor. He’ll give you a fair and honest advices without any vested interest. To him his customers interest comes first which showcases ,how morally sound he as a person is. He explains everything clearly and eloquently. I’m beyond satisfied with his professionalism.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 03/17/2025

    Thank you so much for your five-star review! We're thrilled to hear that you had a great experience with us. Customer satisfaction is our top priority, and we truly appreciate your support. If you ever need anything in the future, dont hesitate to reach out. Thanks again for choosing MSP!
  • Review fromBernie L

    Date: 03/14/2025

    5 stars

    Bernie L

    Date: 03/14/2025

    I don’t know if I’ve ever worked with an HVAC company that I trust more than MSP Plumbing, Heating and Air Conditioning. They do everything right the first time. They walk you through the entire process step-by-step and all with great customer service. The entire process is very easy. Thank you, MSP!

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 03/17/2025

    ******, Thank you so much for your five-star review! We're thrilled to hear that you had a great experience with us. Customer satisfaction is our top priority, and we truly appreciate your support. If you ever need anything in the future, dont hesitate to reach out. Thanks again for choosing MSP!
  • Review fromJim M

    Date: 03/04/2025

    5 stars
    Ashley, was very knowable and professional , well done thanks Jim
  • Review fromLinda P

    Date: 02/26/2025

    5 stars
    Excellent! Beyond expectations!!
    Both guys were gentleman and provided a concise explanation of my furnace and air conditioner needs.
  • Review fromkars L

    Date: 02/25/2025

    5 stars
    I chose MSP for a reason. They are reliable, they are friendly and they're always thorough when they visit my house. I have a contract with them that's a lot cheaper than the utility companies. They come regularly throughout the year to service whatever needs to be done, be it my furnace, air conditioner, Etc. .
  • Review fromBb T

    Date: 02/19/2025

    5 stars

    Bb T

    Date: 02/19/2025

    Both technicians quickly diagnosed the problem and prepared 3 options to resolve the problem, and then satisfactorily completed the repair

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 02/20/2025

    We are happy that our expert technicians were quickly able to solve your problem. Thank you for leaving a review and we look forward to serving you in the future.
  • Review fromElmer G

    Date: 02/17/2025

    5 stars

    Elmer G

    Date: 02/17/2025

    Mike was very nice and professional. He came in and got right to work and had everything up and running pretty quickly. He recommended me some new products and because of this am considering them.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 02/20/2025

    We are very happy to hear **** was able to provide you with a five star experience. Thank you for your review and we look forward to serving you in the future.
  • Review fromSamuel O

    Date: 02/14/2025

    5 stars

    Samuel O

    Date: 02/14/2025

    Excellent customer service
    Genuine advice on needs for service
    Quality work I would recommend MSP

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 02/20/2025

    Thank you for your kind words, we were happy to be of service. We look forward to serving you in the future.

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