Reviews
Customer Review Ratings
Average of 261 Customer Reviews
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Review fromJean H
Date: 01/14/2025
5 starsJean H
Date: 01/14/2025
Joshua arrived at our home on this cold, cold winter’s day and we are so blessed that he did. -10 degrees F, yes, -10 here in St. Paul. Our heat was stuck at 65 degrees. That’s very cold! Plus the furnace kept shutting off. Joshua put it all back to work. What a relief. We had been in the cold for awhile, but now are so warm and toasty, it is so beautiful. Joshua was smiling and calm and happy to be out helping others. He’s a generous, as well as capable person. Thanks again, Josh.
Minneapolis Saint Paul Plumbing Heating & Air
Date: 02/20/2025
We are happy to hear you had a great experience with **** and he was able to fix your issue. Thank you for the kind words in your review. We look forward to serving you in the future. Thank you for choosing MSP!Review fromElmer G
Date: 01/13/2025
5 starsTyrone my technician was amazing he was thorough and very professional. I really appreciate the furnace tune up and also the options he provided for me.Review fromEric M
Date: 01/11/2025
5 starsMason was courteous and informative. He explained our options and did very good work. Cleaned up after himself when the work was completed. They are a little spendy, but they came out and replaced our leaking water heater 2 hrs after I called on a Saturday.Review fromsiddhartha d
Date: 12/27/2024
5 starsprompt and efficient - thank you! the issue was discovered and dealt withReview fromPatricia B
Date: 12/24/2024
5 starsPatricia B
Date: 12/24/2024
Just had a new water heater installed in Christmas Eve because the old one died yesterday. I love MSP plumbing and heating!
They are SO responsive. When I realized last nite that mine was on the blink I went into their website and was actually able to set up an appt for the next day.
The other reason I love them is the do good work and every person who has come to do work—today it was Tom—is highly skilled and very personable.
So thanks to MSP for hiring great people.Minneapolis Saint Paul Plumbing Heating & Air
Date: 02/20/2025
Thank you so much for the kind words and your feedback on our team! We strive to make the process smooth and simple from start to finish. We look forward to serving you in the future. Thank you for choosing MSP!Review fromPhilip T
Date: 12/24/2024
5 starsMSP Plumbing has been very good ,professional and good customer serviceReview fromClaudia W
Date: 12/21/2024
5 starsKyle was extremely informative.
He explained everything throughly and with patience.
His knowledge is very appreciated.Review fromCarol B
Date: 12/19/2024
5 starsAshley is very thorough. Friendly and answers any questions and gives good recommendations. This is the second time she’s been here. Does a great job.Review fromTERESA M
Date: 12/19/2024
5 starsMichael was absolutely amazing, competent, thorough, knowledgeable -- his work replacing water heater reflected his expertise, and he was quick and successful. He explained every little detail and was very happy to help! MSP is the greatest! Job well done!Review fromZëevi B
Date: 12/12/2024
5 starsAwesome job. On time, friendly, knowledgable and honest. I am very happy with the quality of the job and the fact that the company responded very quickly to my inquiry. Thanks!!!
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