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Business Profile

Plumber

Minneapolis Saint Paul Plumbing Heating & Air

Reviews

Customer Review Ratings

4.93/5 stars

Average of 259 Customer Reviews

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Review Details

  • Review fromLaura H.

    Date: 10/04/2024

    5 stars
    Nick did a great job installing a new water heater in a very tight townhome closet. I also had a leak from my outdoor water valve that he repaired. I’m very satisfied with his work.
  • Review fromMartha R

    Date: 10/01/2024

    5 stars
    Responsible, reputable company that truly cares about doing a good job. They are not in the business for the money but for maintaining their stellar reputation. They are honest and hard working and personable. I have never dealt with a company that displays such work ethics.
  • Review fromLesley T

    Date: 09/27/2024

    5 stars
    Allen went above and beyond to help me with my furnace tune up and installed the UV lamps on my furnace. He has the best customer service ever and would recommend him to anyone with MSP! He was very professional and listened to my concerns and answered my questions with other plumbing issues. Way to go Allen!!
  • Review fromGrant A

    Date: 09/25/2024

    5 stars
    MSP has excellent, professional, and courteous techs and offers their services at reasonable rates. Scheduling is easy.
  • Review fromScott R

    Date: 09/17/2024

    5 stars

    Scott R

    Date: 09/17/2024

    They are up front and honest with their charges. They try to give you the best possible deal. Becoming a member is the best advice I can give you. Our service technician today was professional and courteous..Our dogs even liked him.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 09/18/2024

    We are happy to hear about your great experience with us! Thank you for the kind review and we look forward to serving you again!
  • Review fromRobert H

    Date: 09/17/2024

    5 stars

    Robert H

    Date: 09/17/2024

    The technician Charlie represented your company in a way that would make you proud. Prompt, personable, professional, and attentive he rendered me helpful service and made it a pleasure to interact with him.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 09/18/2024

    We are thrilled to hear about your great experience with our technician. Thank your for the kind words and we look forward to serving you again in the future!
  • Review fromDon M

    Date: 09/12/2024

    5 stars

    Don M

    Date: 09/12/2024

    Charlie Confer was prompt, thorough, friendly, professional and informative. He went above and beyond!!!

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 09/18/2024

    We are thrilled to hear about your great experience with *******! Thank you for choosing MSP and we look forward to serving you again in the future!
  • Review fromAmy S

    Date: 09/10/2024

    5 stars

    Amy S

    Date: 09/10/2024

    Bo was very knowledgeable and friendly. I needed my water heater replaced and he was able to take care of that quickly and efficiently.
    I was able to get easy financing through Wells Fargo via Carrier and this is my second recent plumbing job with MSP and I will continue to do business with them.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 09/18/2024

    We are thrilled to hear about your great experience with **! Thank you for choosing MSP and we look forward to serving you in the future!
  • Review fromPeter M

    Date: 09/09/2024

    5 stars

    Peter M

    Date: 09/09/2024

    Aketo was great! Very friendly. New his stuff.
    Explained the issues well.
    Got my drain unplugged in no time.
    I would request him if it comes up again.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 09/18/2024

    We are happy to hear about your great experience with *****. Thank you for choosing MSP and we look forward to assisting you in the future!
  • Review fromMichael W

    Date: 09/07/2024

    5 stars

    Michael W

    Date: 09/07/2024

    Nick gave honest information about why/ how we could/couldn't have certain water devices. That allowed us to rethink our remodeling plans for the basement.

    Minneapolis Saint Paul Plumbing Heating & Air

    Date: 09/09/2024

    Happy to hear about your positive experience with ****. We look forward to serving you in the future. Thank you for choosing MSP!

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