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Business Profile

Optician

Eyecare Partners, LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Eyecare Partners, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Eyecare Partners, LLC has 255 locations, listed below.

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    Customer Review Ratings

    1.15

    Average of 73 Customer Reviews

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    Review Details

    • Joseph W

      Date: 07/14/2022

      Mind you a prescription was filled about two years ago. That being said, I picked up my glasses the day before I was leaving on a trip at the Fairview Heights store only to find out that both pairs were given the wrong prescription. I had to drive 2 1/2 hours to find a Clarkson to take care of that problem once I got where I was going to. Since then Ive popped them in at least 4-5 times myself in both pairs and had a Clarkson store put back in regular glasses three times at the store hoping the problem would be fixed. I will never step foot in one of their stores again. The people working there were fine but quite evident that the doctor did not know how to do an eye exam because when I put my glasses on the first time I was blind and quite evident either the lenses are not fitted properly or the frames arent made properly.Avoid this place like the plague

    • Kenyatta P

      Date: 06/28/2022

      Clarkson on highway 67!! Horrible customer service! My contact was supposed to be delivered to my home, not the office. Well, I was informed that my contacts were not ordered because of a system error. Only after I called for an update Fast forward! My contact was delivered to the office and not my home. I asked nicely if they could correct the error. I was told it was no way it could be repackaged and delivered to my home.

    • Eugene F.

      Date: 06/24/2022

      I found this business to be very suspect in their billing procedures . I would strongly recommend to anyone considering this business to obtain a complete cost in writing as to what the total procedure is going to cost you before proceeding , exam, glasses,insurance and your out of pocket cost ! They will **** you locally but you will, in all probability, receive billing from another area like ******, **. Their billing procedure is fragmented and questionable ! .

    Eyecare Partners, LLC is NOT a BBB Accredited Business.

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