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Business Profile

Resort

Foxborough Resort

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Resort.

Information and Alerts

BBB RatingF

Reasons for rating

  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Failure to respond to 1 complaint(s) filed against business
  • 25 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved
  • Length of time business has taken to respond to complaint(s)

Alert Details

This business has 1 alert.

Pattern of Complaints

Better
Business Bureau is advising consumers to use caution when considering doing
business with
Foxborough Resort. BBB has received a pattern of
consumer complaints alleging
high pressure and misleading sales presentations,
consumers claim they were signed up for credit cards they did not authorize,
failure to provide refunds, failure to cancel contracts,
failure to contact
consumers and poor customer service
.


On July 2, 2024 BBB sent a letter to Foxborough Resort.  The company did not respond.


On Sept. 18, 2024, BBB issued a news release on Foxborough Resort. A link to the release is provided - https://www.bbb.org/article/news-releases/30818-bbb-st-louis-warning-consumers-say-foxborough-resort-hosted-high-pressure-presentations-failed-to-cancel-contracts

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