Reviews
This profile includes reviews for Homestead Financial Mortgage's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 356 Customer Reviews
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Review fromMichael V
Date: 04/17/2025
5 starsMichael V
Date: 04/17/2025
Had a really good experience lately with this team and everyone was very helpful and very quick to getting the things I needed along with helping me get them the things they needed very good experience
Homestead Financial Mortgage
Date: 04/21/2025
Thank you so much for your kind words. We're pleased to hear that you had such a positive experience with **** and the team. Its our priority to make the process as seamless and quick as possible, and were glad we could meet your needs. Your feedback is greatly appreciated, and we look forward to working with you again in the future!Review fromKaitlin F
Date: 04/08/2025
5 starsKaitlin F
Date: 04/08/2025
**** ******* and ***** ****** were both super helpful and answered all of my many, many questions promptly and kindly.Homestead Financial Mortgage
Date: 04/10/2025
*******, thank you so much for sharing your experience on BBB! Your kind words mean the world to us, and were thrilled to have been part of your home purchase journey. If you need anything else in the future, dont hesitate to reach out.Review fromJay B
Date: 04/05/2025
5 starsJay B
Date: 04/05/2025
Very professional and well run organization. I would highly recommend!Homestead Financial Mortgage
Date: 04/10/2025
Thank you so much for your exceptional feedback! It was a pleasure helping with your home purchasewe truly appreciate your recommendation. Congratulations!Review fromScott K
Date: 04/04/2025
5 starsScott K
Date: 04/04/2025
**** and ******* were great to work with. They worked around my schedule to get the refinance completed.Homestead Financial Mortgage
Date: 04/10/2025
Thank you, *****, your feedback means a lot to us!Review fromDrewann N
Date: 04/01/2025
5 starsDrewann N
Date: 04/01/2025
They were great to me. Very helpful for my refinance!Homestead Financial Mortgage
Date: 04/10/2025
Thank you for your heartfelt words! They're a wonderful testament to the service we aim to provide for all our customers. We appreciate your business and are so glad that you chose us for your mortgage refinance. We're here to help and look forward to supporting you with any future needs.Review fromKirk Z
Date: 04/01/2025
5 starsKirk Z
Date: 04/01/2025
****** ******** was fantastic to work with. I have bought a few houses over the years and this was by far the most "stress-free" loan process I ever had. She always kept us informed on the status of our loan, what documents were required, and when we should submit them. Plus she explained everything in a way my wife and I could fully understand.But what really stood out to me was all the extras ****** provided and will continue to provide. She always let us know the latest loan rates and the direction they were heading in the near term. She told us some ways we could save on our loan, i.e. make payments every two weeks instead of once a month. And finally, she will reach out to us when the rates fall enough for us to think about refinancing.I have already recommended ****** and Homestead to my family and friends and will continue to do so to anyone asking for a company that goes above what is expected.**** and ******** ********Homestead Financial Mortgage
Date: 04/10/2025
Your kind words truly made our day! Hearing that ****** made such a positive impact on your experience means the world to us. Your recommendation to family and friends is the highest compliment we could receive, and your trust in us is something we deeply value. We wish you both all the best as you settle into your new homewe look forward to continuing to support you on your homeownership journey.Review fromJanet F
Date: 03/24/2025
5 starsJanet F
Date: 03/24/2025
I had a great experience with your team from initial phone call to closing! I would definitely recommend HFM to family/friendsHomestead Financial Mortgage
Date: 03/31/2025
Thank you so much for sharing your positive experience on BBB. Were so glad to hear that everything went smoothly from your initial call to closing. It means a lot that youd recommend us to your family and friends. If you need anything else in the future, were here to help! We wish you all the best as you enjoy the benefits of your refinance!Review fromSherri V
Date: 02/24/2025
5 starsSherri V
Date: 02/24/2025
***** was great and very patient with me. I am not that good with computers but he was very helpful and patient.Homestead Financial Mortgage
Date: 03/04/2025
Thank you so much for your kind words, *****! We're so glad to hear that ***** was able to assist you with patience and support throughout your mortgage refinance. We understand that technology can sometimes be tricky, and its great to know that ***** was there to guide you every step of the way. We truly appreciate you taking the time to share your feedback on BBB and look forward to assisting you again in the future. ??Review fromElizabeth A
Date: 02/24/2025
5 starsElizabeth A
Date: 02/24/2025
****** is always wonderful to work with! She reached out to us when we were eligible for a refinance and when we let her know we were interested she helped us through the entire process which was wonderful!Homestead Financial Mortgage
Date: 03/04/2025
Thank you so much for your kind words, *********, and congratulations on securing your mortgage refinance! Were thrilled to hear that ****** made the process smooth and wonderful for you. Its always a pleasure to work with returning clients like you. We truly appreciate your continued trust in us and look forward to assisting you with any future mortgage needs.Review fromPaige M
Date: 02/11/2025
5 starsPaige M
Date: 02/11/2025
***** thoroughly ensured that I comprehended every aspect of the agreement and the steps involved, making it a truly wonderful process, thank you.Homestead Financial Mortgage
Date: 02/12/2025
Thank you so much, *****, for sharing your mortgage refinance experience on BBB. Were thrilled to hear that ***** provided you with the excellent service you deserve and made the process both informed and positive! We couldnt be happier that our mailer and website connected us, and were always here for you whenever you need us.
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