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Accounts Management Services
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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Accounts Management Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Accounts Management Services has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/28/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In October 2023 I noticed a collection added to my credit report (Equifax). I wrote a letter and sent via **** to the company listed (this company) and I never received a response. Im February I wrote another letter and sent via **** Certified Mail which required a signature. **** collected a signature and sent me a verification of it. I still have not received a response from this company. I have disputed this account with Equifax. The address I have sent the letters to is the one that shows up on my credit report. I have this negative **** on my credit report and have received no notification from this company saying where this came from. Or validation The only indication I have is what is on my credit report. Like I previously mentioned, I have written two letters to this company and received no response. I am willing to provide further documentation as needed.

      Business Response

      Date: 03/15/2024

      Settlement request have been received and we followed up with the service provider on the settlement request. Service provider declined the settlement offer, provider would not sign the agreement for settlement and return. 

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