Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mortgage Broker

Veterans United Home Loans

Reviews

This profile includes reviews for Veterans United Home Loans's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Veterans United Home Loans has 62 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.75/5 stars

    Average of 1,045 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPaul H

      Date: 08/03/2022

      5 stars
      Wonderful team. They stayed on top of my loan and buying process.
    • Review fromRobert R

      Date: 08/03/2022

      5 stars
      Absolutely the best experience....Everything went smoothly and they stayed on top of everything and always looked for the best possible outcome for my family and myself...Top notch company to work with.
    • Review fromEric H

      Date: 08/02/2022

      5 stars
      The greatest asset for a first time active duty or vet homebuyer. Unlike the bureacurracy in the military, this process was simple and to the point. 10/10 all the way.
    • Review fromNorman K

      Date: 08/02/2022

      5 stars
      Friendly and very resourceful. Always felt I was in good hands dealing with any situation that came up.
    • Review fromOmar T

      Date: 08/02/2022

      5 stars
      They could not have been more professional and helpful, Turbo!
    • Review fromEdward S

      Date: 08/01/2022

      5 stars
      I had a very straightforward experience with Veterans United and I appreciated their support throughout the process. They introduced me to a quality real estate agent and I was pleased with the level of communication and prompt replies when I had questions. We had one breakdown in communication that was resolved by talking through some mechanisms that I did not understand, and my broker course corrected by over-communicating to my satisfaction so that I was completely comfortable by the time that we reached closing. I really appreciated that level of care and service. Very happy to be in my new home after closing on the projected date.
    • Review fromTimothy H

      Date: 08/01/2022

      5 stars
      Veterans United was fantastic in helping me and my family get into our first home.
    • Review fromLogan K

      Date: 08/01/2022

      5 stars
      Helped stream line the process immensely. 10/10 will use for my next home purchase.
    • Review fromJonathan Z

      Date: 08/01/2022

      5 stars
      Great company. Easy to work with and streamlined process. Really appreciate the communication from my loan team.
    • Review fromRaiTrice W

      Date: 08/01/2022

      4 stars
      My whole team was wonderful. Always willing to explain and was there for us when our family went through a rough patch. Probably the only time when we got frustrated with the process was when it came to the underwriter. So many things were asked for right before we were expected to go into close to the point where closing was pushed back and I had already taken time off to be available for the original closing date. Other than that my team always did their best to reassure us and let us know what was going on and what was expected of us in this year long search for a home.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.