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Business Profile

Mortgage Broker

Veterans United Home Loans

Reviews

This profile includes reviews for Veterans United Home Loans's headquarters and its corporate-owned locations. To view all corporate locations, see

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Veterans United Home Loans has 62 locations, listed below.

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    Customer Review Ratings

    4.75/5 stars

    Average of 1,045 Customer Reviews

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    Review Details

    • Review fromKylee S

      Date: 07/27/2022

      5 stars
      I had an amazing team of people helping me. The home buying
      process was rocky (because of the sellers) but my team stuck with us and
      accommodated everything we needed.
    • Review fromR.V. S

      Date: 07/27/2022

      4 stars
      Outstanding customer service! Highly recommend ******************** team.
    • Review fromJames M

      Date: 07/26/2022

      5 stars
      All I can say is get ready for a fast and professional ride , when contacting veterans united , ask for ************************* , your be treated as if your his only client , he'll give you his upmost attention and a time schedule that will be kept , if you do your part. this has been an easy process coming from someone not very computer savvy, he does a great job explaining each procedure and how to complete it. Dont wait start your new home purchase today
    • Review fromSalvador A

      Date: 07/25/2022

      5 stars
      Veteran United made the buy process as easy as it could be and answered all my questions without a problem. **** was very helpful and went above my expectations. All I have to say is Thank you Veterans United!
    • Review fromTravis W

      Date: 07/25/2022

      5 stars
      Amazing team. Very smooth process and very easy, available any time of the day, adjusting to individual needs. Very professional, would go with them again and recommend my team to anyone.
    • Review fromNathaniel S

      Date: 07/25/2022

      5 stars
      I joined the military when I was 18 just two weeks after graduating high school, my parents were poor and simply could not afford to put me through college so I joined the military instead. Soon as I joined I cut myself off from my parents and paid for all my bills and was determined to get myself set ** in life with the typical ************** of a white picket house and family. I figured I would start saving and buy my own house once I got enough and was stateside. Well unfortunately, the military had other plans. I spent the next six years over seas and while the time was fun I wouldn't live there permanently so I did not want to attempt to buy a home. But, after six long years I finally came stateside, I had saved up enough money for a good down payment and thought I was ready to buy as soon as I landed stateside. Unfortunately again, PCSing from overseas to stateside for a single Airman is very expensive even with the militaries help. Most of my stuff got molded through during the move, because I had to go to training for six months between stations, and I needed to buy myself a car. After replacing what was lost and getting a "cheap" reliable used car, I had to say buy to all my saving. I moved into some shady appartments which constantly smelt like weed, were always noisy, and were known as the section nine housing by the cops. After about nine months I had enough and decided ,"screw if I'm going to buy a home". With Veteran United's zero down payment home loan as well as all the professionals assigned to me for help buying a home took less than two months. I was almost effortless and easy and those assigned to me made the entire process stress free. I now own my very first home with reasonable payments and now I don't need to worry about getting told to take a random **** test for fear of popping positive because my neighbors smoked to much and gave me a contact high. I can't say thank you enough to Veteran's United they truly made my dream reality
    • Review fromAudra

      Date: 07/25/2022

      1 star

      Audra

      Date: 07/25/2022

      They dont let you leave a review with them so I was unsure how to express my concerns. Being a vet is already hard, but to have them work against you instead of with you, was a real negative. I expressed concerns with having closing costs my whole loan process, I expressed my concerns on how expensive my monthly payment was. They did not care, all they cared about is, you are approved. When my job no longer took me to that state, it was still you qualify so your getting the house. When it came to closing and I didnt have the money to close, it was you knew the whole time and weve disclosed the loan amounts from day one. The realtor they suggested was just as bad. I didnt want to put ******* money down and she put it in the contract, I had to come up with money. When it came to the day to close and I couldnt afford the house payments and closing costs, it was sign the document NOW because the seller is experiencing hardship. I couldnt believe how rudely I was treated and just how they didnt want to work with me on anything.If you want someone to be ALL about the seller they would be amazing, but Im the buyer.

      Veterans United Home Loans

      Date: 08/01/2022

      *****,Thank you for writing. Im very sorry your homebuying experience didnt go as smoothly as planned. Please know were here to listen and our Client Advocate team continues to be available to you. If you need anything else, please dont hesitate to reach back out to ******* directly. Again, Im sorry the road to closing was less than ideal. We wish you well and thank you for letting us serve you all the same.Sincerely,******, Client Relations
    • Review fromJoey L

      Date: 07/25/2022

      5 stars
      Very professional team! They guided us through with our first buying experience and we made it through their detailed assistance.
    • Review fromGeoffrey M

      Date: 07/25/2022

      5 stars
      Great company to work with! My loan coordinator, *******, put me in touch with a phenomenal real estate agent and they made the home buying experience super easy. I was a first time homebuyer buying sight unseen, but ******* and Veterans United made it a seamless and fun process! Highly recommend!
    • Review fromDenee R

      Date: 07/25/2022

      5 stars
      Tough housing market and crazy long waits for base housing, but Veterans United was able to get us into a home and close on it early. They definitely made the process relatively easy.

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