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Business Profile

Windows

Window World of Columbia Inc.

Reviews

Customer Review Ratings

4.81/5 stars

Average of 32 Customer Reviews

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Review Details

  • Review fromGerard A

    Date: 09/04/2024

    1 star
    I just had the most unpleasant experience with a salesperson who came into my home with an attitude that was beyond acceptable for any potential $25,000 buyer! **** arrived for an estimate appointment at 2pm on 08/02/2024. Initially, the conversation started out civil - until **** started giving me HOA requirements. I told **** that I was the only condo owner that had a design like mine and that I would be able to deal with the association committee on my behalf. **** stated, in part, **** please dont talk to me in that manner. I asked **** what he meant, as I was explaining to him how I was going to deal with the ***** which had nothing to do with him. **** reiterated he felt like I was belittling him. I shut my mouth. **** continued to do his window inspection and at this point, he started talking to me as if I was incompetent toward understanding what he was discussing. At this point I asked him, if there was going to be a continuation of our conversation - being distant or I am going to ask him to leave. **** collected his portfolio and said, gladly and proceeded to leave. I told **** that I would be getting corporate involved and at that point **** said, let me call my boss. I asked him to leave, again, and stated that I would be going a route that he probably would not expect. Hence, my BBB complaint and social media thread has now been made. I just surrendered an entire days pay - and a potential $25,000 sale - for the unacceptable and unconscionable behavior of an employee - that I am assuming that this is not the first time that such behavior has become connected with.
  • Review fromSusan S

    Date: 08/16/2024

    5 stars

    Susan S

    Date: 08/16/2024

    **** that came to measure my windows was so nice. The two men that installed my windows were so efficient and friendly. They look so good!

    Window World of Columbia Inc.

    Date: 08/19/2024

    Thank you for your feedback: we appreciate it!
  • Review fromIan M

    Date: 08/02/2024

    5 stars

    Ian M

    Date: 08/02/2024

    The salesman that came **** was great the windows came in way ahead of schedule when ***** our installer arrived he said he was by himself so i was worried how long the job was gonna take. He quickly extinguished those worries lol he had all the windows installed in one day and completely trimmed out the next. He was awesome and did a awesome job. Definitely will call them again for any future window or door needs..

    Window World of Columbia Inc.

    Date: 08/02/2024

    Thank you for your feedback: we appreciate it!
  • Review fromKeith L

    Date: 05/10/2024

    5 stars

    Keith L

    Date: 05/10/2024

    The installers were very professional and very polite and they cleaned up after themselves extremely well the work they did was excellent

    Window World of Columbia Inc.

    Date: 05/13/2024

    Thank you for your feedback: we appreciate it!
  • Review fromKyle S

    Date: 04/03/2024

    5 stars

    Kyle S

    Date: 04/03/2024

    2 time I done Business with you excellent product then installer you sent me was the best installer Ive ever had to great workmanship and pride in his work I will be asking for him again when I purchase another house that needs windows because I always get my windows from Window World from Columbia, ********

    Window World of Columbia Inc.

    Date: 04/04/2024

    Thank you for your feedback: we appreciate it!
  • Review fromKatie M

    Date: 03/06/2024

    5 stars

    Katie M

    Date: 03/06/2024

    They did a fantastic job replacing all of my windows within my home. From the salesman to the contractors, they were very professional and friendly and well accommodating to my household homes. They also did a fantastic job cleaning up after themselves, which is very much appreciated. I will refer them to all of my family and friends for sure.

    Window World of Columbia Inc.

    Date: 03/07/2024

    Thank you for your feedback: we appreciate it!
  • Review fromMike S

    Date: 01/03/2024

    5 stars
    Very happy with Window World. Put all new windows in last year and was so pleased with their quality and customer service that we just had 2 entry doors installed. They stand behind their products and are easy to communicate with. I would highly recommend.
  • Review fromKristy K

    Date: 12/31/2023

    4 stars
    Very pleased. The salesman was knowledgeable and likeable and knew his business. The windows took longer than expected to arrive but were installed before Christmas and on a relatively mild day which really made me happy. The scheduling crew was very friendly , helpful and polite! The installation crew worked very well together and were very nice, experienced, efficient and fast! They knocked out and replaced 17 windows in record time and the wrap is very professionally done. My house looks so much fresher with the new windows. The experience was way less disruptive than I expected and the crew did a nice job of cleaning up after. Four houses down got new windows a few days later from a different company and they dont compare to Window World especially in terms of the wrap. I recommend Window World for the excellent price and service!
  • Review fromPamela J

    Date: 12/29/2023

    5 stars

    Pamela J

    Date: 12/29/2023

    They were very friendly. I had a fairly short wait for my windows to be installed. Their installer was extremely nice. I replaced my two small garage windows with sliders and they look great. I wish they had been a bit cheaper, but their estimate was close to other estimates I got and way below another name brand company.

    Window World of Columbia Inc.

    Date: 12/31/2023

    Thanks for the great feedback!   Happy New Year!
  • Review fromJean M

    Date: 12/29/2023

    5 stars

    Jean M

    Date: 12/29/2023

    Very timely delivery, great communication. Installer seemed very experience and paid attention to detail on a cold day!

    Window World of Columbia Inc.

    Date: 12/31/2023

    Thanks for taking the time to leave us a great review!!!

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