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Business Profile

Ear Nose and Throat Doctor

Sound Health Hearing Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ear Nose and Throat Doctor.

Reviews

This profile includes reviews for Sound Health Hearing Care's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sound Health Hearing Care has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • M. S.

      Date: 04/15/2023

      M. S.

      Date: 04/15/2023

      The doctors are good. You can expect billing to be a mess. They wanted me to pay upfront, which I did in the form of a check ($5000.00). They told me my insurance company had an excellent hearing aid benefit, which they do. They told me they would file with the insurance company and send me a check once the insurance company paid. What they didn't tell me is I needed to sign ** for my insurance company's program prior to getting the hearing aids. Unless they choose to fix this, I'm out the $5000.00. Plus, I've been sent a bill for $5000.00, which I guess they expect me to pay.

      Sound Health Hearing Care

      Date: 04/17/2023

      Thank you for bringing this issue to our attention. We are reviewing your account and will be in touch with you later this week.

      M. S.

      Date: 04/21/2023

      As a result of this report and a letter I wrote to SoundHealth (addressed to *********************************, the ***** I received a phone call from ****************. During our conversation, he apologizd for the confusing situation and the bill for $5000.00. He told me that bill was a mistake and he had it cancelled. Then ****************, along with **** from their *************************** told me they had already talked with my insurance company. They would be following up with them and assured me I would be contacted with an update. Regardless of how this plays out, the fact that they called me and expressed a strong desire for a resolution speaks volumes to me. The sincerety of both of these gentlemen was very obvious. While I was quite prepared to write more letters to several agencies, I can see clearly that will not be necessary. I asked for attention to my situation, I asked for action. I received both.

    Sound Health Hearing Care is NOT a BBB Accredited Business.

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