Reviews
This profile includes reviews for Credit Control LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 18 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMary S
Date: 02/01/2024
1 starReceived a bill from Credit Control, LLC saying I owe $1,289.41 to ***************** of Missouri. I've never dealt with a Plus Finance. I emailed them with no response. The letter looks official but has me nervous as again, I've never had a debt with Plus Finance. They have given me until 3/1/24 to dispute this claim. It also states that they accept electronic requests for the original creditor information but the website link they give doesn't exist.Review fromRobert S
Date: 01/26/2024
1 starRobert S
Date: 01/26/2024
They are saying I have a ********** credit card debt of over $1400. I have never had a ********** credit card. They are threatening legal action and I have the original email. This is ridiculous and the company should be held responsible
Credit Control LLC
Date: 01/29/2024
Credit Control is unable to locate an account with the information provided by the consumer. To accurately respond to the consumers complaint, and prevent unauthorized disclosure of account data, we need additional identifying information from the consumer to locate the account subject to the complaint and confirm the consumer is the authorized account holder.Review fromCarolyn K
Date: 12/10/2023
1 starIve gotten numerous emails/letters/calls stating I owe money on a *********** card. We always pay off all our credit cards. This company is disgraceful. Scammers!Review fromGwen M
Date: 12/09/2023
1 starGwen M
Date: 12/09/2023
I received a collection notice from Credit Control LLC for a company who charged off a personal loan. I called the number posted on the bill. Some person from a medical alert company answered, Would not listen to me. I called two more times and received the same rude treatment. I had to look up the correct number for this company. How aggravating - this company contacts me before Christmas for money AND they give me the wrong phone number to call.Credit Control LLC
Date: 12/11/2023
Credit Control is unable to locate an account with the information provided by the consumer. To accurately respond to the consumers review, and prevent unauthorized disclosure of account data, we need additional identifying information from the consumer to locate the account subject to the complaint. You may reach Credit Control at ************ and a representative will be able to assist you.Review fromJu J
Date: 10/03/2023
1 starThis company Credit Control LLC ** by spectrum . They li** they won't report this account to ********************** reporting agencies. Two people ,****** the manager and her Agent say they won't touch my credit if I pay all or at least part of it now and the rest later but If I won't pay then , they will report to credit reporting companies in 60 days.I ask** again "has been my credit report damag** by you?" They said "no" but it may happen after the 60 days.(I just receiv** their collection letter three days ago)I check** my credit reports after talking to them.They had already impact** my credit score.They are liars. I paid by their website written on the letter, provid** my information and Reference # , I paid their and got email that I paid the total amount.I never receiv** a confirmation # by email. But when I tri** to log back in to see the payment done using same information I us** to log in, it appear** a box saying information incorrect and call to their number. I tri** few times, with no success. Nothing they just want their money and kick you out of their system without letting you as a Citizen with Rights to be able to access your account. Why are you blocking me? Spectrum are misleading in their offers and scam you to get you their deals. They just rais** my bill from $49 agre** price to $90 within less than 6 months without any notice . Credit Control LLC don't trust them either.Review fromChrista T
Date: 07/31/2023
1 starI received a call from Credit Control, LLC at my office. I was not available when they called so I returned their call. Upon answering, they immediately went into verifying my address. I told him to stop, to spell his name. He continued with this is a debt collecting company, I again asked him to stop and spell his name. He did and continued, I asked him what company was he representing, he stated Credit Control, LLC. I stated no, that is incorrect, what company asked you to call me. He stated that he could not go into that detail until he verified my personal information. I asked him if he would give me his personal information if I called him, he did not answer and went into he can't disclose that information until he knows he is releasing that information to the correct person. I told him until he told me what company he was representing, we had nothing to discuss. He hung up. If I do have a debt to collect, they haven't contacted by mail, email or on my personal phone.Review fromGeraldine D
Date: 07/20/2023
1 starCredit Control LLC reported an outstanding debt to ******* Communications ($2979) to ******** in June 2023. My ******* account was closed in April 2019. ******* reports that I do not owe them any money. Credit Control does not return phone calls or emails. I have sent certified mail -- no response. I did lodge a dispute with ********; however, this item will remain on my credit report for a number of years.Review fromNoah K.
Date: 12/23/2022
1 starI am being harassed by credit control llc They have sent me letters stating I owe money without any information about the alleged bill and they are making harassing calls . I do not owe any money and this is a scam
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.