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Business Profile

Tire Dealers

Dobbs Tire & Auto Centers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Reviews

This profile includes reviews for Dobbs Tire & Auto Centers's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dobbs Tire & Auto Centers has 42 locations, listed below.

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    Customer Review Ratings

    1.59

    Average of 30 Customer Reviews

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    Review Details

    • Kenya M

      Date: 03/11/2025

      I took my car to Dobbs for an oil change. A few months later I had an oil leak they had stripped my oil cap. I called explained they said bring my vehicle for them to check at 2:00pm the following Friday. I arrived at 1:55pm and did not leave until 3:30pm for them to tell me my oil leak is because my car has ******* miles. I did not have the leak before I took my car to Dobbs there were no recommendations noted on my service that day that I had an oil leak or any other issue with my car. The manager **** came to me with a very condescending tone that my oil leak was due to the miles on my car which has no correlation. Then had the audacity to give me a quote of ****** to fix the problem they created. I do not recommend this Dobbs I feel they could have given me some compensation to repair my vehicle.

    • Abbey M

      Date: 06/04/2024

      I went to Dobbs on mid rivers for an alignment. They decided I needed the undercarriage of my car rearranged and new struts put on. I dropped it off on a Saturday at 9am. They didnt even touch my car until around 3:30-4:00. Then they told me it would be done by 12pm on Tuesday. I called at 12 on Tuesday and it still wasnt done. I went back 2 other times telling them my car still wasnt right. They decided to do another alignment and balance my tires. It made me balance even worst. So I once again had them fix it. My car still wasnt right so I dealt with **** (who is over mid rivers and ******************* he looked at my car and test drove it and realized they put bad struts on my car. They put the new struts on for free (as they should!) The struts were also rubbing something to make a noise, so they claim they fixed that as well. Then I call him AGAIN saying my car still isnt right and ever since they put new struts on, there is a new noise. Now theyre stating my brakes are messed up and want another ***** to fix an issue I never had until THEY WORKED ON IT. I explained this to mark and he even test drove it before the new struts were put on and realized this sound WASNT there.. that should clarify that IT WASNT LIKE THIS UNTIL THEY GOT A HOLD OF IT. Now Im thousands of dollars deep in Dobbs and they want another $1125 to fix an issue they made.

    • james w

      Date: 04/06/2024

      ******** store likes to charge for parts they did not install

    • Alexander H

      Date: 02/05/2024

      Store full of lies and scams didn't bother calling my extended warranty for payment then charged me full price, called my warranty and they said he never called.

    • Kymberli M

      Date: 01/24/2024

      I got two tires from this center last week and had a pretty good experience so I sent my son to get two tires today. His tires were suspiciously expensive but the kicker is they sold him an overpriced alignment he didn't need to the tune of $175. He's had the car for a month and it's a certified pre-owned. He didn't need an alignment and they shouldn't cost $175. I've bought 14 tires from Dobbs in the last 3 years but I'll WALK before I buy another. Short term ******* to lose a life long customer.

    • Johnnie B

      Date: 12/28/2023

      12-27-2023 -This will be the last time I deal with Dobbs ************ Took my car there today for service because of their fixed forever warranty. (5 year/50,000 miles warrenty)-So after I get there maybe 30 mins after sitting the guys come out and tell me that they won't be able to fix or replace my catalytic converter after spending $1600.00 dollars on defective parts. Last week while I was there the *************** said it wasn't going to be a ************ would even have the new parts ordered. Then proceed to set me for an appointment today. Different guy there this morning.(Imagine that.)-But they already knew I was coming and prepared themselves for not fixing my car. Seems as though they just into ripping people off now. I call the corporate office & this ********************* seems to be in agreement with the other guys @ the ********* ******** location. Oddly enough I'm not going to let this slide cause they starting to f*** over lots of people & that's not cool. Just like at there Brentwood location I paid for a wheel alignment for my other car that I found out that was never done. So moving forward- I will be filing a complaint & also contacting every single news channel about my experience. Damn!!! I guess it's about the all mighty dollar. I can't say this is a race thing cause everybody that's dealing with Dobbs now will be ****** with no Vaseline so deal with them at your own risk. Tired of the ************* time being wasted.

    • Rick G

      Date: 11/29/2023

      Went to the location in *******. Thought I might need shocks. I called in the afternoon - they got me in the next morning. They determined that I only needed a wheel alignment and didn't stick it to me for parts and services I didn't need. Literally saved me over $1000. Wow.

    • zhiyong t

      Date: 09/21/2023

      Unreasonable extra charge for oil change services on 05 ****** *** change was $64.95, but the store charged extra $7.42 for "shop supplies and misc overhead". It was not reasonable and should not charge.

    • Suzanne W

      Date: 09/09/2023

      I bought my tires at the Dobbs on ********* in ********** on 05/31/2023. **, the manager, said I needed an alignment, which I did indeed need as I had been told at the dealership, *************** on ********** that I did and new tires. ** said it would be $209.95. I said I had a quote from *************** for an alignment for $129..95. ** states that they, ***************, were not giving me the Prius hybrid correct price. I challenged him as they are the Prius dealer on **********. ** states they already had my car hooked up to the "machine" and I was causing them an inconvenience if I didn't get my service there. I was very frustrated and he offered me a $75 discount so I said thank you and just go ahead.Going forward, I now had my trouble light on for my tires. I stopped by Dobbs on Lindbergh to have them check why my light was on and see if there was indeed a problem. First, ** argued whether there was anything wrong but said they would check. It was only about 10 minutes and they took the car in. ** stated that the one tire had a s**** in it and they could fix that but that I needed a new TPMS sensor and that my sensor light would remain on. I thought that my sensor was working correctly as I did have a s**** in my tire and the tire had lost about 7lbs per **. ** verbalized that if he had his way, he would put new sensors on with every new tire. He quoted me a price of $89.95. I declined and said I would have *************** take care of this. When I got in the car the sensor light was off and ** had lied to me. I will never go back to that location again. ** breached my trust.

    • Daniel J

      Date: 05/16/2023

      They did $1400 worth of work on my truck that I never gave them permission to do. After receiving an estimate over the phone I told *** to hold off and that I would call him back and let him know. This was so I could set up a time to get an estimate from another mechanic who I’m more familiar with. Before I could even get that set up, Dobb’s called me the next morning telling me that my truck was ready for pick up. After explaining to the manager that I never authorized them to go ahead with any of that he put *** on the phone who claimed “someone” called and told him to go ahead and do it. After confirming we both had the same record of a phone call at 4:05 PM, I told him that that was me but I never said anything to that effect. At this point *** got pretty rude and told me he’s happy to pull my truck back into the garage and put my old parts back on. Not wanting them to do anything more to it at this point, I spoke to the manager **** and he agreed to bring the price down from $1400 to $1200. I still feel like I could have had this done for much cheaper elsewhere so still wasn’t particularly happy with my experience here.

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