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Business Profile

Property Management

Gilbert Enterprise LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In November of 2023 I paid my rent for 2 months, my rent is $475, I paid $1000 so I had a remaining balance of $50 of which I was going to use for January the landlord ****** said I didn't have a remaining balance and said i have to pay full months rent. He would also stop by unannounced, no appointment made with me and also not even telling me he was in my unit. While my rent was paid he also changed my locks, I called the police and he opened my door, a week later he told me I have to move and all my belongings were stolen from my unit.

  • Initial Complaint

    Date:04/23/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Since my building had been bought out in December of 2023, the upkeep of this building has gone downhill, Ive spoken to the landlord and his assistant about spraying and other things maintenance should take care of but no one ever comes(which I have pics of) and nothing has been done and their attitude is so nonchalant, the hallways smell bad there are roaches and the dumpster has a chain and lock on it! Also one of his workers next door has been peeping through my window, and when I asked the landlord about it he said that wasnt his worker. *** never had to deal with this in all my years of living and it is totally unacceptable.

    Business Response

    Date: 05/17/2024

    All of our buildings are sprayed twice a year by law. As far as the chain on the dumpster, this may be a property that I no longer take care of. Please specify which location you are having these issues at. 

Gilbert Enterprise LLC is NOT a BBB Accredited Business.

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