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Business Profile

Boutiques

Glamor Gals LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boutiques.

Complaints

Customer Complaints Summary

  • 178 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Every 28th-1st of every month since October 2022 I have been charged $29.97 on Go Glitsy/Glamma Girl I did not know what these charges are for and I emailed them in February of this year without response. I called and was not able to get my refund of $809 in fraudulent charges refunded. The refunded me 50% of 4 months ($60). I was all my money back they took from my bank account. I have never purchased anything from this site or have heard of this before. I never received any product or email confirmation of any transaction. I have attached my bank statements showing these withdrawals $29.97 consecutively on or around the 1st of every month for the last 27 months

  • Initial Complaint

    Date:02/13/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased some sunglasses on Jan 21st of 2024 I have yet heard nor saw a shipping label date of expectancy. I believe it must be a scam. Please be aware of this company.

  • Initial Complaint

    Date:06/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought one item from this seller and then they started charging me monthly for subscription that I did not want. Now it seems they have gone out of business.

  • Initial Complaint

    Date:06/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a "one time" purchase with this company earlier this year and for some reason, they have continuously charged my account for $29.97 - sometimes once and other times twice under a different company - until this current date. I did not sign up for a long term membership and I received one item and nothing since then. When I have called to cancel, the representative told me that he could not assist me and that I needed to take the issue up with my bank.

    I am requesting the company immediately cancel any bogus memberships and immediately refund me $270.00. In reading some of the other complaints, this seems to be a scheme of some sort.

  • Initial Complaint

    Date:06/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have tried to cancel this subscription for Glamour Girls 2 times already (by calling and speaking to someone in Decemeber and in March. I am still getting billed $29.97!!!!!! I want all my money back!!!
    I never even subscribed to them. I ordered 1 eyebrow stamp kit. That was it!!!! And now you can't even get in touch with them through website. And number is constantly busy!!!!!!!!!

  • Initial Complaint

    Date:06/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product much like everyone else, I’ve been charged for $29.97 after my original purchase of $14.99 which I was charged for and since then I have kept my card locked. I don’t care about getting my money back at this point I just want to get ahead of the problem and ask not to be charged any more.

  • Initial Complaint

    Date:05/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been charged every month since February $29.97 and I want a refund for the charges this is not a change I made .

  • Initial Complaint

    Date:05/20/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made and chose a ONE TIME purchase of the weighted exercise hula hoop on February 22, 2022. I did receive the hula hoop in the mail but I did not authorize, nor signup for, a monthly subscription or membership.

    I was charged each month since March of 2022 until May of 2023 increasing amounts from $14.99 to $29.97. All I am wanting is refunds for the monthly charges from February 2022 - May 2023 and for all future charges/fees to stop immediately. The amount I want refunded is $373.63. This amount is for the total charges that were not authorized.

  • Initial Complaint

    Date:05/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made an original purchase of a weighted hula hoop which I received. I did not realize that that purchase came with a Platinum Membership. I have been getting charged for the membership since I purchased the hula hoop. I have reached out to Glamma Girls asking to cancel my membership with no response. I an wanting to stop thr membership and further charges. I would also like to be reimbursed if possible for the charges since I purchased the hula hoop.

  • Initial Complaint

    Date:05/10/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a weighted hulu hoop on 6-7-2022 for $33.94 a ONE Time purchase. I have been charged every month since for something I didn't sign up for. It started out to be $19.97 for 2 months and now it has been $29.97 since 9-4-2022. I just noticed cuz I don't use this card.

Glamor Gals LLC is NOT a BBB Accredited Business.

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