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Business Profile

Boutiques

Glamor Gals LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 178 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    First transaction was Nov 29th 2021 to May 3rd 2023 prices ranging from $23.90, 16.99 $14.99 and last $29.97 they have been charging my bank account non stop total is $440.97 in unauthorized purchases there phone number is no longer in service there website it shut down but still taking money from me every month theu also use a total of 3 business names same address

  • Initial Complaint

    Date:05/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unauthorized recurring payments on my bank account in the amount of 29.97.
    Called them and told them to stop but they simply changed their name and charged me again.
    Now they call themselves "Glitzy Chick".

  • Initial Complaint

    Date:05/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased the weight hoola hoop 5/11/22 for 14.99. Did not sign up for any subscriptions for it. Ever since that purchase I have got a monthly charge a little more expensive each time and my last 6 transactions taken have been 29.97 which was 3/27/23. I want my subscription or the transactions for whatever it is to end immediately and a refund for all of the money that was taken please. I will attach a statement from my bank below.

  • Initial Complaint

    Date:04/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In may of 2022, I had saw an ad on TikTok for the purchase of a weighted hula hoop, so I bought it with no indication that I would be charged ever month after that for the 2022 year. Starting in January of 2023 I was charged once on January 3rd and 30, changed March 1st and 30th and again charged April 27th. The charges have ranged anywhere from $14.99-$29.97. That being said I’ve been charged almost every month for an entire year. I have tried to reach out to Glamma Girls multiple times to cancel whatever it is they are charging me for. I haven’t been able to get anyone to respond. This is ridiculous and I don’t understand why I’m getting charged for something I didn’t sign up for. Please fix this mistake and refund all the charged money back. Below I have attached a list of every charge I’ve been issued.

  • Initial Complaint

    Date:04/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made and chose a ONE TIME purchase on 06/06 for $22.94 @ Glamor Gals 855-
    69015. I did not authorize, nor signup for, a monthly subscription/membership. Yet I was charged each month since July of 2022 until Apr of 2023 increasing amounts from $14.99 to $29.97. All I am wanting is refunds for the monthly charges from July 2022 - Apr 2023 and for any/all future charges/fees to stop immediately. I contacted the company many times to have the membership stopped and money refunded to only be told there is no record of me or anyone in my family but they are charging my account. I would like to request a refund of all charges totaling $279.70

  • Initial Complaint

    Date:04/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased a hula hoop on March 4, 2022 for my daughter's birthday and we were charged $33.92 which was expected. In the months following our credit card was charged the following amounts: 4/3 - $14.99, 5/3 - $14.99, 6/1 - $16.99, 7/1 - $ 19.97, 7/31 - $19.97, 8/30 - $19.97, 9/29 - $29.97, 10/29 - $29.97, 11/28 - 29.97, 12/28 - 29.97, and 1/27/23 - $29.97. I realized in February 2023 that nobody in my family was buying something from Glamma Girls every month so I called the company to complain. the service representative said they could only reimburse me for January's $29.97, but at my persistence they reimbursed me for December's $29.97 (a total of $ 59.94). I find this totally unacceptable and they should reimburse my credit card back to April 2022 ( a total of $196.79 for April through November).

    Please tell me how the BBB can help. My phone number is ************* ********** **** ******

  • Initial Complaint

    Date:04/21/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Initial Complaint

    04/01/2023

    Complaint Type:
    Billing/Collection Issues
    Status:
    Resolved

    I made and chose a ONE TIME purchase of the weighted exercise hula hoop in Dec of 2021. I did not authorize, nor signup for, a monthly subscription/membership. Yet I was charged each month since Jan of 2022 until Mar 2023 increasing amounts from $13.99 to $29.97. All I am wanting is refunds for the monthly charges from Dec 2022 - April 2023 and for any/all future charges/fees to stop immediately. I have attached proof of the deductions from my account starting with Dec 2022 until now (April 2023).

  • Initial Complaint

    Date:04/17/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have never signed up for a subscription to this company. I just realized they have been charging me every month for years. I have paid over $2,600. They will not refund me my money.

  • Initial Complaint

    Date:04/16/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just realized that Glamma Gals, Glam Gals, Glammor Girl, and however many times they have changed their name have been charging me monthly for over a year and a half. They started out at 14.99, then 16.99, 18.99, 29.99. I NEVER signed up for anything with them - this company is a SCAM. The fact that they keep changing their name and monthly charge amount is proof and this is not ok. I never authorized ANY of these monthly payments and it sounds like many others have also had this happen to them. Nobody answers their phone, and I don’t have any other way of contacting them to make this right.

  • Initial Complaint

    Date:04/14/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hey I ordered a weighted hula hoop and never received it and have been being charged 29.97 dollars each month even tho I had not signed up for any subscription or anything like that.

Glamor Gals LLC is NOT a BBB Accredited Business.

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