We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hotels

Baymont by Wyndham University Area

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Scott S.

    Date: 02/19/2024

    I would like to file a complaint against the Baymont Windham Hotel on South Franklin in Kirksville, MO. I checked into the hotel on Saturday, February 17, 2024. The lady with the black cat who works the front desk did nothing about a drunk man in the lobby who was badgering customers. He was drinking from a can of beer and smelled as though he had been drinking all night. She also made no mention of the Direct TV not working.

    When I called her from my room to get help with the Direct TV, she told me that it wouldn't be fixed until Monday. I asked for a refund but was told that was against policy. When I asked for a proration, she said that she'd check with her supervisor.

    The following morning, not only was the Direct TV still not working, but there was no hot water. When I called to see about the proration, she told me the supervisor was not in the habit of giving handouts. I tried asking about the hot water, but she hung up on me.

    My family has been visiting Kirksville since the early '80's - to hunt as well as me attending school and playing basketball for NMSU from 1989 - 1991. I have never been treated as badly as I was on Saturday. Needless to say, I will never be staying at that hotel again despite me having stayed there many times in the past.

Baymont by Wyndham University Area is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.