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Business Profile

Roofing Contractors

Aspen Contracting, Inc.

Reviews

This profile includes reviews for Aspen Contracting, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Aspen Contracting, Inc. has 49 locations, listed below.

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    Customer Review Ratings

    4.72/5 stars

    Average of 266 Customer Reviews

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    Review Details

    • Review fromDaniel Y

      Date: 03/14/2025

      5 stars
      i just had aspen Contracting do extensive work on my house and a couple of out buildings. They did a really fine job. Hayden H***** was a pleasure to work with. He saved us a lot of money because of his knowledge of and ability to work with our insurance company. All of the work was excellent. We set the date for the work. They were prompt and very efficient. We were particularly impressed with their cleanup after the job was done.
      If you are in need of roofing, this is the outfit to contact.
    • Review fromKyle H

      Date: 03/08/2025

      5 stars

      Kyle H

      Date: 03/08/2025

      New roof completed by them when other companies didn’t want to bother fighting insurance. Cameron with Aspen was great and very professional. Clean up was nice and neat with the job done within 24 hrs. Great job!

      Aspen Contracting, Inc.

      Date: 03/14/2025

      Thank you Mr. H****** for your great review about your project and your work with our representative Cameron. We appreciate you choosing Aspen Contracting to service your home. Please don't hesitate to contact our office at 877-784-7663 if you ever have any concerns!
    • Review fromLawrence W

      Date: 02/24/2025

      5 stars

      Lawrence W

      Date: 02/24/2025

      Looks great! Crew took care of detail Could not find a left nail or roof waste! Attention to detail!

      Aspen Contracting, Inc.

      Date: 03/14/2025

      Thank you Mr. W**** for taking the time to provide feedback about your project. We strive for total customer satisfaction on every project, that is the Aspen Standard. We appreciate your business and look forward to serving you in the future.
    • Review fromBrian A

      Date: 02/08/2025

      1 star

      Brian A

      Date: 02/08/2025

      I used Aspen back in 2011 they did a magnificent job. In 2024 I had them come out and patch some and they did a good job. In January I set up a appointment with Kelly J*** for 2pm on February 4th. No call No show. I called at 2pm to ask where Kelly J*** was? 30 mins later a man named Alex called and said it was his fault that Kell J*** through it onto Alexis schedule and Alexis couldn't make it that day. I explained that I'm a truck driver and I'm only home on weekends, but I was off that day, because of Dr Appointment. He said he would come Wednesday and look everything over, and come to my house Saturday, and go over everything with me. At 130pm I tried to call Alex with no answer. So I called the company, and they said they got ahold of him and he was on a back road. 3 hours later there still hasn't been a response. I highly recommend Not to use this company with people like Kelly J*** and Alexis working for them. This shows you can't depend on the service you will get.

      Aspen Contracting, Inc.

      Date: 02/10/2025

      We are committed to delivering exceptional service to our homeowners. We noticed you rescheduled your original appointment to 2/4/2025, but it seems there may have been some communication issues along the way. Rest assured, we're here to help resolve any concerns with your home promptly. If it’s more convenient, you’re welcome to coordinate directly with our Knoxville General Manager to find a time that fits your busy schedule. Let us know how we can assist!
    • Review fromErwin A

      Date: 01/27/2025

      5 stars
      It was a pleasure working with John D**** and the Aspen team. John did more than put a roof on my house; he helped with the insurance claim. I would highly recommend Aspen roofing
    • Review fromVicki W

      Date: 01/08/2025

      5 stars
      Let me start by saying Devon and Hugh are THE BEST!!!! I'm sure if it wasn't for them, my roof would NOT have been approved as my insurance company (STATE FARM) fought so hard to NOT PAY FOR A NEW ROOF, TO NOT HONOR my Insurance contract, to leave their client high and dry!! BUT GOD sent these two Devon and Hugh who truly cares for their clients, they listen and they ensured the roof was done correctly. When something looked crooked, they made the roofers redo it. I know for a fact, they fought for us as though they were fighting for themselves or their own family which we have now adopted them into our family for the awesome love, dedication and loyalty they showed us. I recommend these two to the world because to them you are more than a client, this is so rare these days. My roof is awesome and I'm so grateful ?? Thank you two so much, one love forever!!
    • Review fromDavid K

      Date: 12/21/2024

      5 stars
      I recommend Aspen Contracting for your next roofing or siding project.

      Professionals within the profession. These are the kind of people you want working for YOU.

      In our case we needed work on the roof and siding due to hurricane damage. It was our first time navigating that type of nightmare. Our insurance company and the claims process made it all the more stressful and confusing. However, Aspen Contracting's representatives, specifically Hugh & Devon Scott, presented themselves in an extraordinary professional manner and helped us navigate through the process every step of the way.

      Not only would I recommend having them ON YOUR SIDE during those times when you need them the most, but I would also recommend them for work if you're planning on upgrading or remodeling your roof, siding, or gutters.
      Top quality aesthetically appealing products applied in a professional manner made us a believer in Aspen Contracting.

      Thank you very much for all your hard work and for the great results!
      P.S. tell them we sent you.
      Dave & Thunder
    • Review fromArnold M

      Date: 12/14/2024

      5 stars

      Arnold M

      Date: 12/14/2024

      Dylan and Tyler are top notch guys to work with. They made our experience very easy. Dylan worked with our insurance company to get us the most he can to make our home beautiful. The crew that did our roof and siding were neat and clean and cleaned up behind them selves.

      Aspen Contracting, Inc.

      Date: 12/17/2024

      Thank you for providing feedback about your experience with the Aspen Contracting team. We appreciate your business and ask that you call us no matter what your concern!
    • Review fromRonald G

      Date: 12/11/2024

      5 stars

      Ronald G

      Date: 12/11/2024

      Wow! Very professional and do extremely great work, I’m impressed fast they were after signing me up to come and start re-roofing my home. There was a team of men here removing all the shingles and vents. Replaced the underlayment with ice water shield, which I thought was fantastic, started shingling with shingles my wife and I chose. Clean up around my home was impeccable, you wouldn’t know they were even here. Very satisfied and have and will be recommending to our neighbors. On another note we are very pleased with project consultant Danilo Meza G*****, if we questioned him and or call/emailed Danilo was very responsive, not one of these guys that get a sale and respond when they feel like it. This alone impressed my wife and I.
      We highly recommend Aspen Contracting

      Aspen Contracting, Inc.

      Date: 12/17/2024

      Thank you Mr. G***** for leaving such detailed feedback about your experience with our team! We are so pleased you chose Aspen Contracting to service your property and that we provided the Aspen Standard of Service! We appreciate your business and your recommendation!
    • Review fromLaTina S

      Date: 12/05/2024

      5 stars

      LaTina S

      Date: 12/05/2024

      S. Walsh was a great project manager. His communication and professionalism were greatly appreciated. He is very knowledgeable and followed up consistently to ensure I was update to date on what was taking place. The roofers thoroughly cleaned my property as no one was ever there. I recommend checking on Aspen Contracting for your roofing needs.

      Aspen Contracting, Inc.

      Date: 12/09/2024

      Thank you Ms. S***** for taking the time to provide feedback about your project and representative. We always appreciation your referrals!

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