Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Warranty Plans

Aegis Administration, LLC

Reviews

This profile includes reviews for Aegis Administration, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Aegis Administration, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.2/5 stars

    Average of 17 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAnthony C

      Date: 07/17/2025

      5 stars

      Anthony C

      Date: 07/17/2025

      As a contractor aegis is very professional and experienced in home warranty claims. Would recommend to everyone.

      Aegis Administration, LLC

      Date: 07/19/2025

      Hi *******,Thank you for the kind words! Were honored to hear you find our team professional and experienced in handling claims. Your recommendation means a lot to us.We truly value our work with service contractors like you and look forward to many more successful collaborations. Thanks for your trust and support!Best regards,The Aegis Administration Team
    • Review fromOhmega Electrical S

      Date: 07/17/2025

      5 stars

      Ohmega Electrical S

      Date: 07/17/2025

      As a service provider they are easy to work with. They approved the customers job quickly. Because of this we were able to help the customer in a timely manner.

      Aegis Administration, LLC

      Date: 07/19/2025

      Hi Ohmega Electrical Services,Thank you so much for this fantastic feedback! Were delighted to hear that our fast approval process helped you support the customer right away. Making your job easier and ensuring homeowners get the help they need without delay is exactly what we strive for.We truly value our partnership with ************************** and cant wait to team up again on future projects. With appreciation,The Aegis Administration Team
    • Review fromIndependent T

      Date: 07/17/2025

      5 stars

      Independent T

      Date: 07/17/2025

      I had a wonderful experience working with Aegis ************** From the very beginning, their team was professional, transparent, and genuinely cared about helping me with my home sale. They clearly explained every step of the process, answered all of my questions, and made the entire transaction smooth and stress-free.What stood out the most was their honesty and follow-through. They did exactly what they said they would do, and they handled everything quickly and efficiently. I felt supported throughout the entire experience and never pressured into anything.I highly recommend Aegis ************* to anyone looking for a trustworthy and reliable company in the real estate space. Thank you for your outstanding service!

      Aegis Administration, LLC

      Date: 07/19/2025

      Hi there,Thank you so much for this wonderful review! Were thrilled to hear that our team at Aegis made your journey with us professional, transparent, and stress-free. It means the world to us that our honesty, clear communication, and reliable follow-through stood out for you.Supporting you every step of the ****** never making you feel pressuredis exactly what we aim to do. We truly appreciate your recommendation and look forward to helping more homeowners with the same level of care and efficiency.Thank you for choosing us!Warm regards,The Aegis Team
    • Review fromJeffrey j

      Date: 07/14/2025

      5 stars

      Jeffrey j

      Date: 07/14/2025

      I had a wonderful experience speaking with ******* today she is very kind and patient. Answered all my concerns and treated me nice. I appreciate you guys thanks!!!!!!

      Aegis Administration, LLC

      Date: 07/18/2025

      Hi *******,Thank you for the wonderful feedback! Were so glad ******* could helpyoure right, shes incredibly kind and patient. Its great to hear she answered all your concerns and made you feel well taken care of.We truly appreciate you sharing your experience, and well pass along your thanks to *******. If theres ever anything else you need, just let us know!Warmly,The Aegis Administration Team
    • Review fromEmar L

      Date: 07/10/2025

      5 stars

      Emar L

      Date: 07/10/2025

      As a contractor, Aegis is by far one of this best Home Warranty companies I've done work for. They are great to the customers as well as the contractors.

      Aegis Administration, LLC

      Date: 07/18/2025

      ***********,Wowthank you for this amazing shout-out! Were honored to be considered one of the best home warranty partners youve worked with. Your trust means the world to us, and were committed to providing top-notch support to both your team and our shared customers.Heres to many more smooth, successful projects together! We truly appreciate you.Cheers,The Aegis Administration Team
    • Review fromLynn and Dean C

      Date: 07/10/2025

      5 stars

      Lynn and Dean C

      Date: 07/10/2025

      ***** was the representative that helped me and my elderly mother. What a gem she is ! From beginning to end she was absolutely amazing. Great explanations, helpful and so kind. 5 stars is not enough. She is head and shoulders above the others. Please give her recognition. Thanks so much.

      Aegis Administration, LLC

      Date: 07/11/2025

      Hi ****,Thank you for sharing your experience! Were so pleased to hear that ***** provided such caring, clear, and kind service to you and your mother. She truly is a gem, and well be sure to pass along your praise and recognize her outstanding work.Thank you again for the 5 starsand for taking the time to let us know how were doing. If theres ever anything more we can do, please dont hesitate to reach out.Warmly,The Aegis Administration Team
    • Review fromRyan G

      Date: 07/09/2025

      5 stars

      Ryan G

      Date: 07/09/2025

      As a local electrical contractor, we recently provided service for one of their clients. The entire process was extremely smooth from start to finish. Every contact we made with their office was professional, and we appreciated that each representative we spoke with communicated clearly and fluently in English, which made coordination simple and efficient. It was a pleasure working with a company that values clear communication and streamlined service.

      Aegis Administration, LLC

      Date: 07/11/2025

      Hi ****,Wow, thank you so much for this fantastic feedback! Were absolutely thrilled to hear that working together was seamless from start to finish. Our team takes pride in clear, professional communication, and it means a lot to know it made your coordination simple and efficient.Were so grateful for partners like *************************** and cant wait to team up again in the future. Thanks for being an amazing!With appreciation,The Aegis Administration Team
    • Review fromRafael C

      Date: 07/08/2025

      5 stars

      Rafael C

      Date: 07/08/2025

      ******* company to work with! From the beginning to the end, they're amazing. **************** is superb! Can't ask for a better company!

      Aegis Administration, LLC

      Date: 07/09/2025

      Hi ******,Thank you so much for your kind words! Were thrilled to hear you had a great experience from start to finish. Delivering superb customer service is our top priority, and your feedback means a lot to our entire team.We look forward to working with you again!All the best,The Aegis Administration Team
    • Review fromJOY C

      Date: 07/07/2025

      1 star

      JOY C

      Date: 07/07/2025

      AEGIS IS A VERY BAD COMPANY, they don't do business well. I purchased a warranty from this company in march 2025 and they have denied coverage to me every claim. I HAVE FILED 3 CLAIMS AND THEY FIND AWAY TO ALWAYS SAY NO. THEY ARE A **************** I ASKED FOR CORPORATE NUMBER AND THEY TOLD ME ****** WAS THE HIGHEST MANGER .. PLEASE DONT BE FOOLED BY THEM LIKE I WAS.. I HAVE BEEN VICTIMIZED BY THIS COMPANY.. I HAVE BEEN WITHOUT A FRIDEGERATOR FOR 14 DAYS... THIS IS AN EMERGENCY... BUT THE CONTRACT SAYS THEY CHOOSE WHEN A SITUATION BECOMES AN EMERGENCY...

      Aegis Administration, LLC

      Date: 07/09/2025

      Hi ***,Im very sorry to hear about your frustration and the inconvenience of being without a working refrigerator. Your claim (#****) was fully authorized for $521.02 on July 3, and our service partner, Appliance Repair Professionals, immediately ordered the necessary part (35 business days lead time).Our records show multiple attempts to schedule and complete your repair appointment between June 27 and July 8, including:Voicemail and live calls from our team advising you to reschedule when no one answered at the agreed time A site visit on July 1, where the technician waited but was unable to complete the diagnosis Follow-up outreach on July 78 to offer either an on-site repair or a direct check to cover the authorized amount We understand how urgent this is and want to get your refrigerator up and running as soon as possible. Please contact our claims department at **************, to confirm a new appointment time or to arrange immediate reimbursement so you can schedule service at your convenience.Thank you for the opportunity to resolve this, and again, I apologize for the delay. We value you as a customer and are committed to making this right.Warm regards,The Aegis Administration Team
    • Review fromBradley B

      Date: 04/04/2025

      5 stars

      Bradley B

      Date: 04/04/2025

      The Representative I worked with ******* could not have been more pleasant and helpful.

      Aegis Administration, LLC

      Date: 04/05/2025

      Thank you so much for your kind words, *******! We're thrilled to hear that ******* provided you with such a pleasant and helpful experience. Well be sure to share your feedback with herit will absolutely make her day. At Aegis Administration, we strive to deliver exceptional service to every customer, and its always rewarding to hear when weve met that goal. If theres anything else we can assist you with, please dont hesitate to reach out.The Aegis Administration Team

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.