Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pool Table Repair

St. Louis Billiard Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Table Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTom B

    Date: 08/17/2022

    1 star
    Our initial appointment was scheduled for August 12, and they texted asking to reschedule for August 16, arriving between **** pm - not a problem. I told them my wife would meet them at the house where it will be picked up and gave them her cell number. My wife called to verify pickup, but no one answered. She waited for an hour, and texted the owner. After waiting for over two hours my wife received a text saying that we weren't on the schedule and no one was coming. After repeatedly asking them how they could make this right, they offered to "fit us in" on August 23. My wife gave up a half day of work, and they refused to offer any discount from the original price quote for our inconvenience and their scheduling mistake, followed by terrible customer service and poor communication. We will use other movers.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.