Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Storm Guard Roofing and Construction

Reviews

Customer Review Ratings

4.83/5 stars

Average of 24 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAdam W

    Date: 07/25/2025

    5 stars
    A staggering 93% of what consumers say online reviews impact their purchasing decisions. If you are looking for a great business that serves the greater ******************* ******** areas...please choose StormGuard Roofing and Construction out of *******, **. As a now lifetime customer, I can tell you the whole process from meeting the sales representative (I met with ****** U.) to the final walk thru with the project team managers **** *. and ******* was great. I would highly recommend them to anyone needing work done on their home.
  • Review fromJeff B

    Date: 04/16/2025

    5 stars
    **** **** did an amazing job inspecting my house after the recent bad weather we had. I wasnt able to make my appointment on time and he was able to come out later to inspect my house that day. He was very knowledgeable and took a lot of time inspecting the house. He was able to spot the slightest damage spots and document them for future claims. He took very detailed notes and pictures of the damage to compare if we have future damage. I would recommend Storm Guard and **** to anyone!
  • Review fromKrista J

    Date: 01/07/2025

    5 stars
    We had a wonderful experience dealing with Storm Guard! ****** ******* ************ were attentive to our needs, quick to respond and always made sure we were satisfied. They made the process easy, even when it came to dealing with the insurance company! We highly recommend them for all your ********************************************* needs!

    Storm Guard Roofing and Construction

    Date: 01/13/2025

    ******,We appreciate your recommendation and the opportunity to help you through the insurance claim process. From all of us at Storm Guard-thank you!
  • Review fromBarb S

    Date: 12/27/2024

    5 stars
    We worked with storm guard to get my mom a new roof. Storm guard was so polite, generous with their time and our agent ****** was incredible! He was kind, understanding and worked vigorously with her insurance to get the max of her benefits. He was personable and interacted even with my children who were around during the process. He was timely and interacted frequently keeping us posted on all steps to the process! Made several trips out to her home to discuss options and take assessments of property damage. He spent many hours working g and speaking with us! ?? recommend! The work looks beautiful and has a great warranty!

    Storm Guard Roofing and Construction

    Date: 01/08/2025

    ****, We appreciate your kind comments and the opportunity to work with you on your roof replacement project. ****** is a great asset to our team and homeowners and we are pleased that he was able to be of help to you. From all of us at Storm Guard-thank you!
  • Review fromWendy B

    Date: 03/04/2024

    1 star
    DO NOT USE THE COMPANY IN *******, **! Salesman for new roof left company less than a month after we signed our contract. ***** contacted us with I formation regarding timeliness and general information, we had to call them. Actual roof work was great. However, the company picked up the remaining supplies of 2 FULL boxes of shingles, a full box of roofing nails, and various other used boxes and rolls of supplies THAT WE PAID FOR, and they are refusing to pay us back for those supplies. So they can now resell those for an additional profit. Roof work has been done for 2 weeks, no final bill yet so we called a few days ago. We were told that final bill would be sent that day. NOPE, still haven't received it.And, we had that same salesman come in and measure and take photos for replacement windows months ago at same time roof estimate was signed. Still no quote from that project either, even with several phone calls made to *********** told us that they'd email that to us right away. Long story ******************'t use this company.

    Storm Guard Roofing and Construction

    Date: 03/05/2024

    *****, We take your concerns seriously and want to address them. We apologize for any inconvenience you have experienced with our company. This is not reflective of our standard practices, and we are committed to rectifying this situation. In regards to your window replacement quote, we have searched through your file and have not found a quote or window measurements that the salesperson you were working with at the time was putting together for you. We apologize for not providing you the quote that was promised. In relation to the materials that were not credited to you, as I explained to you on the phone, our roofing materials supplier closes at 4 p.m. and our crews work until dark to ensure a timely replacement of your roof. If we find that we are short a few bundles towards the end of your roof installation, we are not able to purchase more materials after 4 p.m. If that were to happen, your roof would be open overnight until we could come back the next day with more materials. We want to protect your home and avoid an open roof overnight, if at all possible. For this reason, we always order 2-3 more bundles of shingles and roofing materials than what your insurance company pays for and approves to be installed. We do not charge your insurance company for those extra materials. That is a cost that we incur to protect our homeowners, their home, and the contents of their home during every roof installation we provide. We are addressing the delay in providing your invoice to you. Our aim is to provide fair and transparent transactions for our customers and we needed our production team to look over your final invoice to ensure its accuracy. When you phoned us on Friday evening, our production team was still working on a project and unable to look over your invoice. We apologize that we were unable to provide the invoice over the weekend and we were able to deliver that to your email Monday morning. We understand the importance of customer service and our call logs show that we were in contact with ***** many times throughout this process. If you would like, we can add your contact information and phone number to the account so that we may call you with updates as well. We appreciate you bringing your concerns to our attention and we thank you for your understanding. If you have any other questions or concerns, feel free to reach out to us directly at: ************. Storm Guard Roofing and Construction ***********
  • Review fromTeresa B

    Date: 12/08/2023

    5 stars
    The staff was very nice and Professional.**** was very helpful and friendly. He answered my concerns and questions.***** called me about the gutters. He also was very helpful.I am satisfied about the work done on ******* and gutters.I would reccommend this company to family and friends.

    Storm Guard Roofing and Construction

    Date: 03/05/2024

    ******, Thanks for allowing us to work with you on your roof and gutter replacement project!
  • Review fromLaurie L

    Date: 09/21/2023

    5 stars
    Storm Guard was a great company to work with. They did an awesome job of repairing our roof after hail damage and installing a ***********. **** was very professional and helpful in getting the job done for us. We recommend Storm Guard to anyone who is looking for a customer service oriented company.
  • Review fromMarie S

    Date: 09/12/2023

    5 stars
    Storm guard did an excellent job , customer service was great. Would recommend.

    Storm Guard Roofing and Construction

    Date: 09/13/2023

    Thanks, *****! It was our pleasure to work with you on your roof replacement project.
  • Review fromTom U

    Date: 09/07/2023

    5 stars
    ******************* the Storm Guard representative inspected our roof and insured us we had enough damage to make a claim with our insurance carrier. When the insurance adjuster came to look at the roof *** made sure the adjuster saw all the damage. The roof is expected to be replaced soon along with gutters. Storm Guard replaced a roof for me at a different property in 2017, the workmanship was excellent. Thats why I contacted them again.

    Storm Guard Roofing and Construction

    Date: 09/13/2023

    ***, We truly appreciate the opportunity to work with you on your roof and gutter replacement projects and are glad to work with you again. Thanks for the kind comments.
  • Review fromVicky W

    Date: 08/03/2023

    5 stars
    I am extremely happy with our new roof from Storm Guard. Our representative ******************* kept us informed every step of the way! I couldn't be more pleased!!

    Storm Guard Roofing and Construction

    Date: 08/04/2023

    Thank you, *****! We appreciate being able to work with you on this project. *** does a great job of communicating with his homeowners and guiding them through the roof replacement process.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.