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Business Profile

Casino

Argosy Casino

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • James H

    Date: 05/30/2024

    STAY AWAY FROM THIS PLACE! Upon check in these people claimed the 8th floor was non-smoking but after our 3rd of 7 nights they rented the adjacent room to smokers. I have C.O.P.D. (Chronic Obstructive Pulmonary Disease) and can not be around second hand smoke for any long periods of time. In fact I shouldn't be subjected to cigarette smoke at all. When we made our reservation we were also told at that time that the hotel was non-smoking.

    Our room started stinking more and more to the point that on the 4th night it was so bad that we couldn't sleep at all so we tried placing a towel at the bottom of the connecting door but that didn't stop it. I called down to the desk and the women said "The 8th floor is no-smoking. I then told her "Then you rented the next room to smokers". She asked me to hold and after several minutes she hung up. We waiting almost an hour for her to come up to the floor or at the very least call us back but NOTHING!

    So we packed up and at 3:30 AM we left. We were much better off spending the last day of our vacation at the airport then live with that stink. Also, we both stepped up close to the other rooms front door and not only were these people still awake but the smoke was coming out from under the door stinking up the hall way. You could smell the cigarette smoke all the way down the hall to the elevators.

    This was all bad enough but this was the first hotel we've ever stayed at that doesn't have locks/latches on their doors. Anyone with a pass key can just walk right in. They also think is a good idea to not have automatic door closers so all night long you can here the doors slamming closed.

    I sent them an email but they completely ignored it. Worst $1,100.00 bucks we've ever spent.

    There's plenty of really nice placed to stay that are truly "Smoke Free" so PLEASE stay away from this place.

  • Uknow 4

    Date: 04/17/2024

    They wouldn't help me with a ATM that ate the $$ , They say it's a third party problem or of Las Vegas.. It's on the property it is indeed their problem.

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