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Business Profile

Event Planner

Game Time Mobile

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've purchased a video game truck package for February 26, 2023. Since January 24th I have called and emailed Game Time Mobile countless times to get a certificate of insurance required by the event venue. The certificate of insurance hasn't been received by the venue nor has my calls or emails been returned. I'm financial responsible for the gaming package but without the certificate of insurance the gaming truck can not be on the venue premises. I want Game Time Mobile to submit the certificate of insurance to the event venue by the requested date.

    Customer Answer

    Date: 03/07/2023

    They contacted me today, March 7, 2023, and told me they will give me a full refund.

    Business Response

    Date: 04/19/2023

    This consumer did not do business with us.  She has the wrong business on her complaint.  I will forward you the information.

Game Time Mobile is NOT a BBB Accredited Business.

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