Reviews

This profile includes reviews for Systems & Services Technologies's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Systems & Services Technologies

  4315 Pickett Rd Saint Joseph, MO 64503-1600

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  NCO Financial Systems, Inc.

  8025 Excelsior Drive Suite 200 Madison, WI 53717

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  NCO Financial Systems, Inc.

  113 W. Milwaukee St Janesville, WI 53545

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  SST Card Services

  PO Box 23060 Columbus, GA 31902

Review Details

• Review fromXavier C

  Date: 04/08/2024

  1 star
  Got a loan with Marcus by Goldman Sachs, and it was shortly transferred to SST, I thought this was a different company. Paid the loan in full in January, and was told it would show as paid on my credit report in 30 days. It is now April and it is still open. I contacted Goldman Sachs and they informed me SST is not a "different" company but it is their loan department and they couldn't help me with this, only SST could. They transferred me to SST and the lady informed me they had not reported it and couldn't tell me when they were going to. She said no one can discuss this issue, what I am concerned about is if they drag their feet since there is no timetable, could it show as open forever? I submitted a complaint to hopefully get this handled however, I am not sure it will be.

• Review fromJoy B

  Date: 03/29/2024

  1 star
  Zero stars need class action. My loan transferred to these crooks via Marcus Goldman Sachs in 2023. Four billing cycles later (and I’ve paid SST criminals every month in full), nothing has been reported to credit bureaus. They have taken my money, and now they have locked me out of my account, while MGS still shows as creditor on report. MGS forwards all calls to SST, and SST assured me that everything would be reflected by March 20, 2024. That’s almost 4 months, totally unreasonable as it’s taking a toll on my credit rating. As of March 29, the errors still remain on my credit report, with full amount owed to MGS, and I am locked out of SST account. Oh yes, and let’s not forget that the SST website is not secured and gives a data leak error. HELP!!!!

• Review fromJosue N.

  Date: 03/18/2024

  1 star
  I recently experienced an unauthorized transfer of my account to a third-party collector, SST, by Marcus Goldman Sachs Loan. This action raises concerns regarding potential violations of legal statutes, including the Statute of Frauds, as well as breaches of privacy. I never authorized the sharing of my personal information with SST, constituting a breach of privacy. Furthermore, no signed contractual agreement has been provided, indicating a lack of formal authorization for the transfer.
  
  In 2023, Marcus transferred my debt to SST at a reduced rate, a decision that entails inherent risks assumed by SST. I hereby assert that I do not recognize any obligation to settle this debt with SST, as I have no contractual agreement with them. Contrary to SST's assertion of merely servicing the account for Marcus, my investigation suggests otherwise. Marcus has indicated that they have divested themselves of the debt to SST, thereby relinquishing ownership of any personal loans. Consequently, SST's acquisition of the account, at a reduced value, carries its own risk, as they are not the rightful owners.
  
  Pursuant to the provisions outlined in the Federal Fair Debt Collection Practices Act, specifically 15 USC § 1692, I am formally instructing you to CEASE AND DESIST all efforts to collect this purported debt. I intend to engage directly with the alleged original creditor, Marcus, to address this issue as appropriate. Please be advised that I reject any future attempts by your agency or any other collection entity to pursue this matter.
  
  Furthermore, I request that you promptly update any relevant credit reporting agencies to reflect the status of this alleged debt and remove my information accordingly. I expect documentation confirming your compliance with this request.
  
  You are also instructed to refrain from contacting me regarding this matter, except via U.S. mail, to formally communicate your decision to cease all collection activities related to this alleged debt.

• Review fromNona F

  Date: 03/12/2024

  1 star
  Who is heck is Reddit. Looks like a scam. Same as everybody. Loan was with Marcus and was sold to SST. Have a hard time calling them. How can we get out of this mess. Can we file a law suit against Marcus. This company SST is totally incompetent.

• Review fromkate l

  Date: 02/19/2024

  1 star
  SST has called me 15 times today - AFTER the payment was made. They keep attempting to use a card that was stolen back in December and no matter how many times I talk to them they are completely incapable of fixing the issue. They, each time, assure me that they have resolved the issue. They have not - and Daily Monday through Sunday I get multiple calls on payments that have been made. I didn't ask to be switched from SeedFi to SST - but here we are!

• Review fromTania P

  Date: 02/10/2024

  1 star
  My loan was also transferred to SST from Marcus Goldman Sachs. It was a fixed interest loan, which no longer is after I am making payments through SST. They have a “current balance” and a “payoff balance”, which adds daily interest. This should be illegal, since these are not the contract terms I signed with Marcus. On top of that, SST does not report my payments to the credit bureaus, so despite me paying on time, the amount I owe is not updated. I already started a dispute to correct this, and I am waiting for an answer. I cannot wait to complete my payment. I will never trust Goldman Sachs, much less SST for any financial services in the future.

• Review fromDebbie S

  Date: 02/05/2024

  1 star
  Despite making my final payment early with Marcus by Goldman Sachs and was assured I would not have to redirect my payment to SST, payment was not posted. Payment was due Dec 17 and was made Dec 15. SST showed payments received, reversals & $2.02 fees. On Dec 24, they sent me a letter stating a check was returned. There was no check. It was an online payment. Every day the payoff balance changed. One day it would show zero then the next it would show a balance. I printed out every single transaction and payoff balance as it would change daily. I paid the mysterious $2.02 fees in addition to my many attempts to make the final payment. I sent an email with a time line of each transaction. Eight transactions showing payments received, reversals & fees. Why not just post the payment the first time? I demanded a letter stating that the loan is paid in full as it was finally posted on Dec 25. I received a letter on Jan 31, 2024 stating the account was paid in full on 01/15/2024. Poor decision on Marcus by Goldman Sachs part to transfer services of their accounts to Systems & Services Tecnologies, Inc. Never again having to deal with SST is a relief!

• Review fromMichelle J

  Date: 01/25/2024

  1 star
  HORRIFIC is putting it lightly. DO NOT DO BUSINESS WITH THIS COMPANY. UNORGANIZED! Huge list of problems...first put my payment in to another account after I made the payment. Had to go back and show thru my bank the payment was made after turning me in to the credit bureau. That still is an issue after 4 years. Said they fixed it but DID NOT!! Just trying to make a payment and changing password all the time is a complete pain. Rudest customer service terrible services. Getting rid of this account is a blessing.

• Review fromDarlene J

  Date: 01/20/2024

  1 star
  Same problem as everyone else is having they are Not very professional ,just greedy they no the problems from the accounts they took over from Marcus are not issues with the customers but with Marcus .Except greed has them charging every one again for the last payment they made to Marcus ..they say they see where payment was made to Marcus they are gonna fix it then you see where they just put an extension onto your loan ,Lies lies lies I have sent at least 10 emails an talked to at look least 3 people but still same thing .they have made me 1 day late (they say 31 days)on a payment for the 1st time in my life .but I believe if they really want to collect these loan payments they should do the right thing .

• Review fromAndrea L

  Date: 01/16/2024

  1 star
  SST took over my loan on the last payment. Withdrew money from my checking account without notice. The payment was reported as fraud. Upon speaking with them, I requested a bill in the mail to make the final payment. They have been relentlessly calling for payment 3-4 times per day. Upon receipt of written notification, payment was remitted, they were informed. The persistent phone calls have not stopped. The assumption is that SST cannot continue to operate if they do not receive my $287.