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Business Profile

Drone Sales

FlyLegit

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drone Sales.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business did not provide the license/certification promised, did not return my phone calls and then threatened legal action when I cancelled this charge with my bank. There are several foul complaints against this business for similar reasons on Reddit, BBB, and a slew of other sites. I was also told later that I could have registered directly with the *** for a fraction of the cost. Do not be fooled by this scam, refund my money now!

  • Initial Complaint

    Date:08/27/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was looking to register my drone with the **** and this business misled me to their website advertising TRUST certification and I accidentally purchased a card from them without completing the TRUST. I would like for my order to be canceled a refund from this business if and would be happy to have them contact me to make it right.

  • Initial Complaint

    Date:01/30/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently purchased a drone and was aware that I needed to register it with the FAA. When I searched the internet, I came across their website which is set up to deceive people.

    Their website is ********************************** Their phone number is a recording that provides no assistance.

    Business Response

    Date: 02/13/2023

    Regarding the "complaint", the customer should contact ******************* with any issues related to his order.

FlyLegit is NOT a BBB Accredited Business.

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