We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Timeshare Transfer

Resort Closing Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Transfer.

Complaints

This profile includes complaints for Resort Closing Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Resort Closing Services LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/21/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They promised services they never provided. Then stopped communicating with me all together. Always blaming someone else.

    • Initial Complaint

      Date:09/12/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We started working with Resort Closing Services 6/2021 to assist with the transfer of our vacation property interest. We completed and returned all of the paperwork requested as well as the fee of $1,725.00 for attorney/escrow fees paid 7/21/2021. It was several months before we heard back from them 11/2021 in which we were asked to sign a letter to be sent to the vacation property company and we were advised they would be turning it over to an attorney. The letter was completed and returned to Makayla as directed. We have not heard back from RCS since December 2021. We have left numerous voicemails and sent emails with no response. It appears that their phone number is no longer working. If RCS isn't going to handle the transfer of our vacation property interest as they indicated, we would like our money returned so that we can proceed with another company as necessary.

    • Initial Complaint

      Date:08/12/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired this company to get me out of my timeshare in 4/2021. I haven't heard from the company since last year. I called and no one answers the phone. I have emailed them and they haven't responded. I have no idea what is going on. I wonder if they are closed. I want to make sure I am still under contract. I paid for their service and they have not provided them.

    • Initial Complaint

      Date:08/10/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We paid over $4000 to RCS to eliminate our timeshare agreement. Once we paid our money to ***** from RCS, ******* drafted a letter and we mailed it to the timeshare company. This was May * June 2022 and have made numerous attempts to have an update with our case. We have not received any replies back from ***** or *******. No communication from this company has been made since the last drafted letter in May* June 2022. We are seeking a resolution to this case. It is sad that you cannot trust anyone. We want this resolved by RCS immediately.

    Resort Closing Services LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.