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Business Profile

Tuckpointing

Andre Tuckpointing & Brickwork/Andre Stone and Mason Inc.

Reviews

Customer Review Ratings

4.2/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromJoe S

    Date: 04/17/2024

    5 stars
    It has been a pleasure to witness the outstanding workmanship of Andre Tuckpointing in the field of Tuckpointing. Their meticulous attention to detail and dedicate to preserving the structural integrity and aesthetic appeal of the property is truly commendable. The teams professionalism, punctuality, and cleanliness throughout the project, exceeded our expectations. We are thoroughly impressed with the end result, and would highly recommend their service to anyone in need of expert Tuckpointing solutions.
  • Review fromAshley K

    Date: 04/16/2024

    5 stars
    Quick response time, lowest bid, and great work. ***** was punctual, knowledgeable, and informative and his crew, ************ did a flawless job and left the place cleaner than before they came. Highly recommend.
  • Review fromDeandre B

    Date: 03/16/2023

    5 stars
    This man has worked on all my houses since **** . I love his work and how he doesnt require money until after they start his payment plans are so helpful . I love how the owner does a walk with you after the job is done. I would refer this company to all my family and friends.
  • Review fromVICTORIA K.

    Date: 08/04/2022

    1 star
    In 2020, I decided to tuckpoint my home. I called several places, obtained bids, and chose Andre even though they were not the cheapest bid at the time. The job was basic maintenance of mortar popping out around the house and some patching on the front porch. By no means is this a major job. I asked to not start until September, 2020 for financial reasons. Andre came and the crew was super confused as to why I wans't expecting them until September, they were not informed obviously. I showed the signed contract with the note to them and that was the last time I saw anyone from Andre. September 2020 came and went and after over a year and a half of calling Andre myself and them calling me back, with excuses like we are super backed up, but you're on the schedule, etc. I was convinced they just don't want to do the job for some odd reason. None of the interactions were ever bad, just excuses. At the begging on this year, in February of 2022, they called themselves and said they will be out in March of 2022. Well it is the end of July now as I'm writing this review. Still nothing from Andre. All the while, I see them doing work all over my neighborhood. I hired someone else to do a simple maintenance tuckpointing job. With no hassle they came, game me an estimate, and did the job all within one week. There were no excuses and the work was done by a union crew who did a great job. I cannot speak for others who have had work done by Andre around my neighborhood who may be satisfied with their services. I however have never had the chance to experience it. STAY AWAY. I will never recommend a company that doesn't even want to send a crew to a willing and paying customer on time and continually lie to me as they say I'm on the schedule.Andre responded to my review on ****** and indicated they came out 3 times and "were turned away." These are complete lies. No phone calls, I certainly have no recollection of "turning anyone away" and have camera footage to back this. Liars.

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