Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Decals

Decal Underground

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Decals.

Reviews

This profile includes reviews for Decal Underground's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Decal Underground has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.5/5 stars

    Average of 5 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAlice H

      Date: 07/21/2025

      4 stars
      I have order from them twice before in 2020 and 2023 and had no problem was delivered in 1 of 2 days. I ordered this time in May 2025 and no response I email and no response will request my money back.
    • Review fromMATTHEW B

      Date: 07/07/2025

      1 star
      Placed an order on April 23, 2025. The website stated "most custom orders ship in 1-2 days". I received no order confirmation. On April 28, 2025 I was charged for my order. A month later, I contacted them via a form on their website asking about the status of the order and received no response. Another month later, In mid-June, I contacted them again through the web form stating I wanted the order canceled and I wanted a refund. I received no response. On June 23, 2025 I initiated a fraud claim with my bank. My bank notified their bank of the fraud claim on June 25. On June 27, I received an email from them stating my order had shipped.

      Do not do business with this company, they are fraudulent and you're likely to not get your money, or your product unless taking action against them.
    • Review frompaul v

      Date: 07/03/2025

      1 star
      If GLARESTOPPER & DECALUNDEROUND really exist as more than websites which share the same address and contact info, you will receive nothing more from them than confirmation of your order. Zero communication! Repeated email and phone contacts are ignored, but they surely collect your payment quickly. More than a month and I'm still waiting, BEWARE! Their failure to produce may border on interstate fraud, or at least a petty scam.
    • Review fromAmber E

      Date: 01/15/2025

      1 star
      I order 2 weeks ago for my son who lost his best friend. Company hasn’t shipped, answered or responded to calls . I want my money back
    • Review fromChay H

      Date: 11/08/2024

      1 star
      I placed an order with this company and 3 weeks later I have not received my product. Their website states "ships within 1-2 business days". I have contacted the company 4-5 times through their website contact form and once via phone. No return contact from this company. Their customer service is trash. I have requested a refund due to their lack of fulfilling my order in the time promised. They have failed me in every aspect of their business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.